- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Coinbase (Albany, NY)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Teradata (Albany, NY)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- Publicis Groupe (New York, NY)
- …ad servers, rich media, dynamic creative, streaming video, OBA, ad verification, customer data management platforms , identity resolution solutions, DSPs, etc + ... media agency that exists to bring HEAT - Higher Engagement , Affinity, and Transactions - to brands. By combining...what we do at Spark Foundry. The Data & Platforms team of data and marketing technology specialists have… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue ... and financial reporting skills. ? Excellent leadership, communication, and stakeholder engagement abilities. ? Proficiency with revenue cycle software and Microsoft… more
- Mastercard (New York, NY)
- …the market perspective internally at Mastercard * Help lead all aspects of customer engagement and proposals (including crafting compelling RFP responses) and ... businesses and governments realize their greatest potential._ **Title and Summary** Director , Account Management, Digital Platforms Overview Imagine rolling up… more
- Wolters Kluwer (New York, NY)
- …operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role ensures that security, risk, compliance, and audit processes ... register generation and alignment with organizational units. + **Stakeholder Engagement ** : Collaborate with information security, IT, compliance, operations, and… more
- UKG (Albany, NY)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... for Capital One customers across our web and mobile platforms . These experiences are informed by customer ...fun, engaging, easy to use, and satisfying.** + **Deepen engagement , loyalty, product usage, and retention to drive business… more
- Molina Healthcare (Buffalo, NY)
- …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
- Pixalate, Inc. (New York, NY)
- Sr./ Director of Customer Success Employment Type: Full Time Location: NYC Minimum Experience: Mid Level Salary: $150k About the Company Pixalate is a ... We are looking for dynamic, data-driven, and charismatic candidates to fill this Customer Success role on the East Coast of the US. Successful candidates will… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... clients achieve measurable outcomes and long-term value from our platforms , which will drive long-term customer value...customer value and retention for our business. The Customer Success Director is a senior leadership… more
- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Humana (Albany, NY)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more
- Citigroup (New York, NY)
- …+ Develop and refine the strategic vision and roadmap for new customer engagement and retention, aligned with overall business objectives and ... US Marketing and Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all… more
- CBRE (New York, NY)
- Senior Director , Global Digital Marketing Strategy Job ID 247230 Posted 18-Nov-2025 Service line Corporate Segment Role type Full-time Areas of Interest Marketing ... Role:** We are seeking a visionary and results-driven Vice President or Senior Director of Global Digital Marketing Strategy to lead the strategic evolution of our… more
- Publicis Groupe (New York, NY)
- …future-proof model for modern marketing. With our unique expertise in consumer engagement , CRM, and commerce, Publicis Digital Experience powers brands and empowers ... & Saatchi X, Plowshare and 3Share. Our capabilities span the full customer journey-from creative and experience to Commerce and CRM-through specialized practices… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Associate Director , Congress and Medical Education Strategy & Execution is responsible for executing and contributing to the global medical strategy and tactical ... across the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs, and… more
- Acxiom (Albany, NY)
- …modern, privacy-safe data ecosystems that power marketing, analytics, segmentation, and customer engagement . You'll collaborate with clients across industries to ... that connect offline, digital, and partner-sourced identifiers to enable unified customer views and personalized engagement . + Collaborate with **analytics… more
- CUNY (Queens, NY)
- ASAP/ACE Associate Director (Academic ASAP Program Manager) **POSITION DETAILS** Accelerated Study in Associate Programs (ASAP) helps students earn their college ... information is available at www.cuny.edu/ASAP . Reporting to the QCC ASAP Executive Director , the Associate Director for Recruitment will lead the development… more