- Mastercard (Harrison, NY)
- …and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise model is ... detection with strong leadership and collaboration skills to drive measurable impact. * Customer engagement and advisory through data driven insight and … more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... for Engagement and insights Excellence, the Director will manage the Customer Engagement...: Utilize data analytics and insights to continuously improve engagement strategies and measure performance against KPIs.… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue ... coding, billing, collections, reimbursement, and financial analysis-to drive revenue performance , cash collections, and regulatory compliance. This position requires… more
- Sumitomo Pharma (Albany, NY)
- …RETHYMIC. This role requires a unique set of skills that demands excellent customer engagement & communication skills, strategic planning & execution, clinical ... motivated, and experienced individual for the position of Associate Director , Market Access Engagement - Rare Disease,...treatment is accessible to all patients + Partner with Customer Engagement and Commercial Lead to co-develop… more
- Gilead Sciences, Inc. (New York, NY)
- …Join Gilead and help create possible, together. **Job Description** The Associate Director (AD), Liver Franchise Marketing - Regional Engagement , Insights and ... Events will report directly to the Senior Director , US Liver Franchise Opinion Leader Programming. This role...the PBC Marketing strategic plan focusing on the regional engagement initiatives, insight gathering and events management. + Work… more
- EPAM Systems (New York, NY)
- EPAM is seeking a **Senior Director , Digital Engagement ** to champion digital engagement and drive revenue growth for our West Coast clients, with a focus on ... you to apply! Req# 920927343 **Responsibilities** + Serve as the digital engagement lead, responsible for creating digital strategies, program and product roadmaps,… more
- Celestica (New York, NY)
- …+ Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing ... contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer...be complex in nature with interfaces to several different customer functional CLS sites. The Director will… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …immediate University use and also for the University's endowment. The Assistant Director , Alumni Metrics & Business Performance will interpret, project manage, ... encouraged to apply at all levels. Share this job (https://uscareers-nyu.icims.com/jobs/15049/assistant- director %2c-alumni-metrics-%26-business- performance /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336115631) Need help finding the right job?… more
- MTA (New York, NY)
- Manager, Customer Engagement Job ID: 13810 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Customer Engagement - NYCT Date Posted: Nov...Level Agreements (SLAs) are met, monitored, and that staff performance is measured. The position will require the manager… more
- Capital One (New York, NY)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Merck (Albany, NY)
- …operational efficiency and drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this individual will lead a ... treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic...post-incident reviews. + Oversee and be accountable for the performance and results of the Customer Support… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership...team with clear and actionable goal setting, development, and performance expectations. + Develop customer success team's… more
- Trellix (Albany, NY)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement , retention, loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...progressive experience in marketing with a focus on intentional customer engagement . **_Company Benefits and Perks:_** We… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... is preferred. + Minimum of 7 years energy experience with specific emphasis on customer engagement /account management is required. + Minimum of 3 years direct… more
- PagerDuty (Albany, NY)
- …growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. ... for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance . **What we offer** As a global organization,… more
- Citigroup (New York, NY)
- …+ Develop and refine the strategic vision and roadmap for new customer engagement and retention, aligned with overall business objectives and ... US Marketing and Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all… more
- Molina Healthcare (Buffalo, NY)
- …supporting **4,000+ concurrent agents** . + Ensure high reliability, availability, and performance across all communication and engagement platforms. + Implement ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication,… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Position Summary** The Director , HCP Marketing Lead guides the healthcare provider (HCP) engagement strategy for Centanafadine, a novel launch product for ... ADHD. This role ensures effective brand positioning, promotional execution, and omnichannel engagement to drive awareness, adoption, and utilization among HCPs. The … more
- Palmyra-Macedon Central School District (Palmyra, NY)
- …for more information about the position. TITLE: Director of Physical Education, Health, and Athletics REPORTS ... Months CLASSIFICATION: Managerial-Confidential CERTIFICATION: SDA or SDL Purpose: The Director of Physical Education, Health, and Athletics provides District-wide… more
- City of New York (New York, NY)
- …and meet NYCHA's standards for quality, cost-efficiency, timeliness, safety and stakeholder engagement . The Deputy Director will play a critical role in ... continuous improvement. - Provide recommendations for improving inspection activities to the Director of Program Management. - Support staff performance and… more