- FCP Euro (Milford, CT)
- … Manager of Quality and Training to elevate the performance of our Customer Service team and help deliver a world-class experience to every customer . ... the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our...is prepared for evolving needs and responsibilities. + Champion quality assurance - Oversee QA reviews, calibrations, and reporting… more
- Saint-Gobain (Orange, CT)
- …Nuclear and Semiconductor). We are looking for a candidate for the newly created position of Customer Service Manager , reporting to the Plant Manager and ... closely with the Global Capture Support Team. This role will lead the Customer Service function within a manufacturing environment, ensuring the efficient… more
- Amazon (New York, NY)
- …define, build, and execute the roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for some of the most influential ... customer satisfaction by delivering an optimal level of service through strategic insights, relentlessly high operational standards, and highly effective… more
- Lockheed Martin (Stratford, CT)
- …products and solutions to our customers around the world\. **THE WORK** This Quality Manager \(QM\) position supports Backshop Operations with a primary focus ... the above areas\. The position will report to the Quality Senior Manager for Backshop Operations in...and product quality investigations; * Manage all quality budgets for both production and in\- service … more
- Amazon (New York, NY)
- …the efforts of developing a comprehensive strategy to elevate the advertiser support interaction quality . As the program manager , you'll be at the forefront of ... Description Are you a passionate customer advocate who is energized by working with...advertiser support network. Key job responsibilities * Own the quality strategy across the advertiser support network, focusing on… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Premium Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for...ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the ... driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience. Use these...A day in the life * Participate in an Customer Success Manager interview loop and debrief… more
- Project Renewal, Inc. (New York, NY)
- Title Training and Quality Control Manager Program: City Beet Kitchens (CBK) Salary: $45,500 annually Overall Responsibilities The Training and Quality ... the ability to effectively communicate with internal leadership, culinary team and customer management. It is imperative that this individual keep the Director of… more
- Mount Sinai Health System (New York, NY)
- …time-management: Managing multiple customers and cases simultaneously while maintaining high customer service . Non-Bargaining Unit, M5L - HSO Digital Experience ... **Job Description** **IT Project Manager I ( Customer Success Manager...providers, or healthcare partners. + Prior exposure to handling customer inquiries, troubleshooting service issues, and resolving… more
- LiveRamp (New York, NY)
- … product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... work collaboratively within cross-functional project teams.** **Role Description** **The Live/Insights Customer Success Manager ** **is key to ensuring our… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Manager in the GES Design & Construction, Governance, Quality Management Team, you will drive speed, quality...trade-offs by considering the impact to the business and customer (eg, customer experience, quality ,… more
- Otis Elevator Company (New York, NY)
- …and Employee Opportunity? Otis Elevator Company is searching for a highly motivated **Sr Manager , Service Sales** to lead a high performing team within the ... Manhattan operating territory. The Service Sales Manager is managing all sales...leading to the growth of business and increasing continued customer loyalty in service and repair +… more
- Fresenius Medical Center (New York, NY)
- …Quality Improvement in facility standard procedures. + Accountable for outstanding customer service to all external and internal customers, including ... **PURPOSE AND SCOPE:** Serves as a quality improvement champion and role model by promoting...clinical leadership role. * Strong organizational, critical thinking and customer service skills. * Demonstrated leadership competencies… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Join Amazon's dynamic environment as a (Senior) Supply Chain Manager with a Network Capacity Background, where you will...contribute directly to our commitment to being the most customer -centric company on earth. Key job responsibilities * Lead… more
- Michaels (Wilton, CT)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - WILTON, CT Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As Principal Product Manager of Customer Success Platforms, Intelligence,...platform capabilities (eg, unified data models, ML-powered risk scoring, self- service analytics) by writing clear Business Requirement Documents, PRFAQs,… more
- Amazon (New York, NY)
- Description Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role ... with the CRM team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions, insights, and models to… more
- Deloitte (Stamford, CT)
- Field Service Senior Manager Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative ... on August 29th, 2025. Work You'll Do A Field Service Sr. Manager works with Service...manages teams, advises clients on best practices in field service and technology, ensures quality on projects,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- Forrester (Norwalk, CT)
- …you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...delivered while efficiently servicing the account. + Orchestrate the quality and timely delivery of products or services purchased… more