- SAP (New York, NY)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to ... **What You'll Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to: + Successfully complete a 10-month learn-apply program,… more
- SAP (New York, NY)
- …for customer success the organization. This office will drive alignment with Customer Success Manager ( CSM ) roles by empowering them with ... that drive customer adoption, increase feature utilization, and foster long-term customer success . Your work will directly support and strengthen customer… more
- Renaissance (Newark, NJ)
- …working with them to ensure they experience the most value possible along the way. As a Customer Success Manager ( CSM ) at Renaissance, you are a part of ... : East Strategic Accounts **In this role as a Customer Success Manager , you will:**... Managers at Renaissance are brought in as a CSM I, II, or III that is commensurate with… more
- LinkedIn (New York, NY)
- …LinkedIn office on select days, as determined by the business needs of the team. The Customer Success Manager ( CSM ) partners closely with their assigned ... achieve a significant return on investment and drive business success with their LinkedIn investment. As a CSM...with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success ,… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of ... IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Amazon (New York, NY)
- …ability to think strategically about business, products, and delivery challenges. As an AWS Customer Solutions Manager ( CSM ), you will establish a deep ... strategy to up-skill technical and non-technical roles across the customer 's organization. CSM 's work closely with ...which guides people, process and operating model changes for customer success . CSMs defines a detailed plan… more
- ADP (New York, NY)
- …consistency and value in customer interactions. + Collaborate with Product Marketing and Customer Success to ensure ** customer insights and success ... **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for...our community of advocates. You'll collaborate across Product, Client Success , and Events teams to bring the clients' voice… more
- American Airlines (New York, NY)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Deloitte (Jersey City, NJ)
- … customer problems that align with strategic business needs. The Lead Product Manager is accountable for the product's success , from vision to execution, and ... focus on modules such as Application Portfolio Management (APM), Customer Service Management ( CSM ), IT Service Management...Manager plays a crucial role in ensuring the success of our most strategic, complex products by balancing… more
- American Airlines (New York, NY)
- …This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to assisting ... revenue and delivers outstanding service. Also responsible for resolving customer service and operational challenges. **What you'll do** +...including nights, weekends and holidays, as well as provide CSM on Duty coverage + Ability to travel as… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …applicants, and other issues requiring more senior-level expertise * Assist the Government Customer Service Manager ( CSM ) with inquiries from Congress, ... communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced… more
- Deloitte (Jersey City, NJ)
- … customer problems that align with high value business needs. The Product Manager is accountable for the product's success , from vision to execution, and ... focus on modules such as Application Portfolio Management (APM), Customer Service Management ( CSM ), IT Service Management...Manager plays a crucial role in ensuring the success of our high value, moderately complex products by… more
- Amazon (Jersey City, NJ)
- …AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing ... and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
- Zoom (New York, NY)
- …revenue leaders turn every interaction into business impact. We're seeking a Senior Product Manager who will own a core area of ZRA, shaping the roadmap and driving ... Defining the roadmap for your area of ZRA, balancing customer needs, technical feasibility, and business goals, while aligning...+ Partnering closely with engineering, design, Go-to Market, and CSM teams to deliver high-quality features on time +… more
- Amazon (Jersey City, NJ)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Logitech (New York, NY)
- …including CSM , SE and HQ resources to deliver elite customer experience. **Key Qualifications:** For consideration, you must bring the following minimum ... to support a hybrid/remote work culture.** To ensure stellar customer service and partner care, this is a full-time...(L4B) is looking for a B2B Enterprise Sales Account Manager for the New York Metro Area. You will… more
- Robert Half Technology (Jersey City, NJ)
- …on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable. + Conduct ... performance indicators (KPIs) and metrics to assess project health and program success . + Align PMO goals with organizational objectives, ensuring that projects… more