- Clean Harbors (Norwell, MA)
- Clean Harbors is looking for an **Emergency Call Center Representative ** . This role will be responsible for operation of the 24-Hour Emergency Operations ... Center . Clean Harbors is the leading provider of environmental,...accurate and detailed information regarding the nature of every call notifying appropriate personnel of call ensuring… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3. Bilingual **Duties and… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and responsibilities ... or patient advocate office. + Answer calls that come in to the call center and dispatch these calls out to the appropriate service and/or staff member.… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Enterprise Mobility (Boston, MA)
- …opportunity for a Customer Experience Representative (CXR) at the airport Call Center . The responsibilities include providing a high level of customer ... and rental needs. This specific position will be working in the Call Center , communicating primarily through email. The CXR will also gain knowledge through… more
- Children's Hospital Boston (Boston, MA)
- …Endocrinology unit and work to ensure the best possible patient experience in the Call Center by effectively coordinating services to patients and families. You ... 78931BRJob Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per… more
- Humana (Boston, MA)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Securitas Security Services USA, Inc. (Quincy, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Commonwealth Care Alliance (Boston, MA)
- …is a plus. Required Experience: * At least six months recent experience in a call center environment * Currently or recently employed in customer service, public ... of concerns or complaints conveyed by members and their representative . * Conduct research to provide accurate and informed...as front-line health care worker, or in a contact center * Experience and competent in working with a… more
- Cardinal Health (Boston, MA)
- …experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience with medical insurance/billing ... environment with access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing information to… more
- Cardinal Health (Boston, MA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Atrius Health (Quincy, MA)
- …care system in the country. **SUMMARY** ** **This position is looking for skilled call center candidates at our site in Quincy, MA. Applicants must live ... site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a… more
- Beth Israel Lahey Health (Boston, MA)
- …primary care or other physician, and communicate these actions to physician. Call patients back, when requested, with answers to questions or with instructions ... that appropriate clinical information from the medical record is transmitted. + Call in or fax to pharmacies medication prescriptions after authorization by… more
- CenterWell (Boston, MA)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Highmark Health (Boston, MA)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Atrius Health (Quincy, MA)
- …care system in the country. *SUMMARY* **This position is looking for skilled call center candidates. Applicants must live in Massachusetts and located near ... various appointment and medical care needs. The Patient Service Representative plays an integral role as a member of...incoming calls and helping complete the request with first call resolution or directing to another member of the… more
- Cognizant (Boston, MA)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more