- Clean Harbors (Norwell, MA)
- Clean Harbors is looking for an **Emergency Call Center Representative** . This role will be responsible for operation of the 24-Hour Emergency Operations ... of every call notifying appropriate personnel of call ensuring complete customer satisfaction. + Publish...skills. + Excellent interpersonal and organizational skills. + Excellent customer service skills. + Decisiveness and initiative.… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3.… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Securitas Security Services USA, Inc. (Quincy, MA)
- …administrative work as assigned. **Experience & Skills** + 1 year of customer service experience. Prior call center or command center experience ... MA (Free Parking) **SCHEDULE** : Saturday-Sunday (6:30am-6:30pm) **PAY:** $30/hour **Security Operations Center ** The Security Operations Center (SOC) is a 24/7… more
- Highmark Health (Boston, MA)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Cognizant (Boston, MA)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Sedgwick (Boston, MA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Boston, MA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Humana (Boston, MA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Sharecare (Boston, MA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …the administrative aspects, supervises staff and facilitates the daily operation of a Patient Service call center with commitment to providing the highest ... goals, programs and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative… more
- Lincoln Financial (Boston, MA)
- …74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work ... from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- Ophthalmic Consultants of Boston (Plymouth, MA)
- …seeking detail-oriented and customer -focused Appointment Schedulers to join our high-volume call center team. The ideal candidates will have experience with ... insurance coverage and benefits as needed. . Provide outstanding customer service to patients and referring providers...1 year of experience in a medical office or call center environment, with appointment scheduling experience… more
- Enterprise Mobility (Boston, MA)
- …exciting opportunity for a Customer Experience Representative (CXR) at the airport Call Center . The responsibilities include providing a high level of ... customer service by assisting both internal and...needs. This specific position will be working in the Call Center , communicating primarily through email. The… more
- Children's Hospital Boston (Boston, MA)
- …Endocrinology unit and work to ensure the best possible patient experience in the Call Center by effectively coordinating services to patients and families. You ... requiring basic knowledge of programs and services. Key responsibilities of PER II Customer Service + Deliver excellent, compassionate service to patients,… more
- Humana (Boston, MA)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... + **MUST** **reside in the Eastern or Central Time Zone** + Strong customer service orientation + Strong attention to detail + Strong typing and computer… more