- Concentrix (Lansing, MI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Pearson (Lansing, MI)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- SMX (Lansing, MI)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- CAI (Lansing, MI)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- iCIMS (Lansing, MI)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Lansing, MI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Peckham, Inc. (Lansing, MI)
- …so we can gain a complete view of your experiences* Peckham Inc. - Technical Support Desk Quality Assurance Supervisor POSITION SUMMARY The Contact Center ... Solutions Technical Support Desk Quality Supervisor is responsible...Assists in maintaining organization wide quality standards. + Take customer phone calls if needed and submit associated tickets… more
- SHI (Lansing, MI)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Lansing, MI)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Red Hat (Lansing, MI)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
- Lumen (Lansing, MI)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Concentrix (Lansing, MI)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- GovCIO (Lansing, MI)
- …GovCIO is currently hiring for a Technical Writer to produce technical documentation in support of the Agile Communications Package. **This position ... rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service...or business presentations in such meetings as business or customer needs require. + Selects or recommends use of… more
- Under Armour, Inc. (Lansing, MI)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
- Morley (Lansing, MI)
- …reimbursement from Morley) + Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, ... technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and...support and resources including access to the latest technical data and repair strategies, with guidance from fellow… more
- Lionbridge Technologies (Lansing, MI)
- …are looking for an hourly technical writer to work off site to support a Lionbridge medical technology customer . California is the preferred location, but we ... will also consider candidates from other locales. As a technical writer, this person has familiarity with many industry-standard...experts (SMEs) and project managers. + Exhibits an excellent customer service attitude at all times. +… more
- CBRE (Lansing, MI)
- …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Data Center Construction Technical Program Manager - Product Development Job ID...Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of… more
- Travelers Insurance Company (Lansing, MI)
- …Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for ... agents, and third parties with policy inquiries and changes, billing questions and technical support . Advisors respond to agent requests for quotes or changes… more