- Humana (Austin, TX)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Texas Health Action (Austin, TX)
- …the state. Read more about THA here: http://texashealthaction.org. THA is seeking a Bilingual Patient Support Center Representative (Hybrid) to answers ... position is a hybrid role that will support the call center primarily but will also be...+ Knowledge of general administrative and clerical procedures + Bilingual in English and Spanish Your previous work life… more
- Cognizant (Austin, TX)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Molina Healthcare (Austin, TX)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Molina Healthcare (Austin, TX)
- …& responsibilities of the role): * Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service * Show ... to bring quality health care to the underserved. The Care Connections Representative conduct outbound calls to Molina members, schedule appointments with our Nurse… more
- Molina Healthcare (Austin, TX)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Waste Connections (Austin, TX)
- …raise concerning service or billing. This is a very fast paced position similar to a call center position typically handling 50+ calls a day. This position is a ... We are looking for a **Customer Service Representative (CSR)** for our office in **South Austin,...wpm + Microsoft Office experience. + Experience handling high call volumes. + Bilingual Spanish preferred **Waste… more
- CVS Health (Austin, TX)
- …years of Customer Service experience in a transaction- based environment such as a call center or retail location. **Preferred Qualifications** + 1-2 years of ... each and every day. **Position Summary** The Customer Service Representative is the face of Aetna and impacts members...Healthcare or Medicaid experience. + Bilingual is preferred. + Exposure to Care Management. +… more