- Omni Hotels (Providence, RI)
- …Agents are responsible for providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the guest 's stay. ... them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more