- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a CCaaS Routing Implementor (Lead Technology Business Systems Consultant) to help design, build, and launch the ... with complex business units and priorities + Experience in Contact Center Routing , CCaaS Routing Platform & Contact center KPI's + Excellent analytical,… more
- Wells Fargo (Irving, TX)
- …experience of working on Contact Center technologies, specifically support of self-service and routing solutions + Experience working with vendors in a CCaaS ... environment to build and maintain contact center experiences + Proven use cases that include the creation of self-service voice flows including complex product and customer needs + Experience working with Dialogflow CX. + Experience in building new solutions… more