- Piedmont Airlines (Santa Rosa, CA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Oracle (Sacramento, CA)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service … more
- Capital One (Sacramento, CA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- AAA Northern California, Nevada & Utah (San Francisco, CA)
- …and requests relating to insurance products and membership.* Researches and resolves complex customer service issues. Often assists the insured in initiating the ... and/or community events, performs outbound calling, works marketing lists, and cross -sells/up-sells new and existing customers.* Responds to customer inquiries… more
- Nordstrom (Sacramento, CA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Intuit (Sacramento, CA)
- …join the Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise Suite (IES)** **team.** This is ... recurring issues, trends, and process gaps to improve product quality and agent performance. + Provide mentorship, guidance, and real-time coaching to Tier 1… more
- Oracle (Sacramento, CA)
- …-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are ... be leading the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied scientists and software… more
- Oracle (Sacramento, CA)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Cayuse Holdings (Sacramento, CA)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
- Coinbase (Sacramento, CA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Coinbase (Sacramento, CA)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Pfizer (Sacramento, CA)
- …formulary access and appropriate pull through. This includes negotiating with the customer when appropriate and facilitating communication and alignment with key HQ ... (including LOC and LOP opportunities) within this space. In addition to the customer facing responsibility, the HSD will work with their Team Lead to develop… more
- UNUM (Sacramento, CA)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...to our HRIS Consulting business. + Define and configure customer system changes in support of business strategy and… more
- Oracle (Sacramento, CA)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...in the field of generative AI. + Collaborate with cross -functional teams to drive the development and adoption of… more
- Deloitte (Sacramento, CA)
- …ideal candidate will be a dependable team player, collaborating with cross -functional teams to design, develop, and deploy advanced software solutions. Recruiting ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Oracle (Sacramento, CA)
- **Job Description** What you'll do: + Passionately pursue an exceptional customer experience + Drive business process improvements and system enhancements with a ... focus on billing and revenue recognition + Facilitate cross -functional requirements-gathering, problem solving and solution review sessions + Draft business… more
- Kyndryl (Sacramento, CA)
- …and consultative sales for large enterprise contact center transformations. + Guide cross -functional consultants to design and implement customer experience (CX) ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Transdev (Concord, CA)
- …the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev ... accordingly + Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule… more
- California Dental Association (Sacramento, CA)
- …and outbound calls, track and document follow up communication, and deliver premier customer service . + Demonstrated knowledge of P&C and L&H insurance policies ... to efficiently process application submissions. + Investigates and resolves customer problems and disputes in a timely and efficient...service issues for all lines of business. + Cross Sells all appropriate product lines including referrals to… more
- Oracle (Sacramento, CA)
- …(GPS) team protects our people, facilities, data centers, and our customer operations worldwide. We design and operate resilient, scalable, and privacy-aware ... services, and integrations. The role emphasizes risk-based decisioning, automation, cross -functional influence, and audit-ready governance aligned to Oracle's security,… more