- Henkel (Bay Point, CA)
- Quality Assurance Manager **_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, ... components do not meet expectations. + Provide training to ensure adherence to customer quality processes and tools throughout the organization. + Oversee … more
- Alameda Health System (Oakland, CA)
- …in the implementation of patient care standards, infection control standards and quality assurance criteria; assist with conducting studies; participates in unit ... individual patient preferences, needs and values. Provides and promotes excellence in customer service for both internal and external customers. 4. Collaborates… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Amcor (Fairfield, CA)
- …www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube **Job Description** Quality Assurance Technician Lead **Position Overview:** Assist in the direction ... of the quality assurance program for the plant. Performs...best practice audits. Lead/assist with the corrective action of quality related problems at the plant and/or customer… more
- Cardinal Health (Sacramento, CA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Fairfield, CA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (Petaluma, CA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$0.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Livermore, CA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Sacramento, CA)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Amcor (American Canyon, CA)
- …Lead the plant's safety committee and communicate EHS updates internally and externally. Quality Assurance : * Develop, implement, and maintain the plant's ... quality assurance program. * Oversee document control, nonconforming product management,...actions. * Act as the primary plant representative for customer quality concerns and external audits. *… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Robert Half Office Team (Oakland, CA)
- … customer feedback and communicate clearly with internal teams + Contribute to service delivery and quality assurance projects + Assist with internal ... skilled Customer Support Specialist fluent in Cantonese to join our growing customer service team. In this role, you will be the primary point of contact for… more
- Datavant (Sacramento, CA)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Sacramento, CA)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Intertek (Oakland, CA)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- Owens & Minor (Woodland, CA)
- … quality standards, customer expectations, and compliance regulations. Ensure quality assurance checks on all products and parts received before stocking ... on time and that all internal and external policies are understood and adhered to. Quality Assurance & Compliance: . Ensure products and services meet company's… more
- Oracle (Sacramento, CA)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Sacramento, CA)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- Oracle (Sacramento, CA)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
