- Lumen (Washington, DC)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- …with these tools while influencing the future of developer productivity. As a Senior Developer Advocate on our Developer Productivity team, you will work ... integration patterns into actionable steps. About the team We are developers who advocate for tools that help developers, focused on creating content that solves… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Microsoft Corporation (Arlington, VA)
- …who are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Senior Azure Advanced Customer ... In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,...technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels.… more
- Proofpoint (Alexandria, VA)
- …and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments...to 10+ years of industry leadership experience in a customer success , sales engineer, senior … more
- Confluent (Washington, DC)
- …Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- EAB (Washington, DC)
- …Data and Analytics ( Senior Associate level) The Strategic Leader (SL) is a Customer Success Manager (CSM) for Data and Analytics technologies at EAB and ... our technology solutions. This role serves as the primary customer success partner for institutions leveraging Edify,...professional service projects Driving Impact + Serve as the senior customer point of contact, working closely… more
- Amazon (Herndon, VA)
- …passionate about cloud computing, and believe that world class support is critical to customer success . Every day will bring new and exciting challenges on the ... that enable you to represent AWS well within a customer 's environment and drive discussions with senior ...Be involved in the change management process of the customer 's environment to ensure success and service… more
- Amazon (Arlington, VA)
- …projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will work with ... goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to...to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to… more
- L3Harris (Herndon, VA)
- …the ACE as well as L3Harris. During program execution, the ACE is the technical advocate and voice of the customer during program reviews. This role requires ... entrepreneurial background. This individual will work closely with business development and senior management to respond to customer needs with technical… more
- Amazon (Arlington, VA)
- …scale to shape customers' end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, ... workloads on AWS, with value-add partners and security embedded throughout. As a Senior Deal Lead within the Global Services Deals Engine (GSDE) organization, you… more
- Marriott (Bethesda, MD)
- …Type** Management This is a temporary position. **JOB SUMMARY** The Senior Project Manager will lead transformational initiatives within Marriott's Technology ... out of strong communication channels across departments. As a Senior Project Manager, you will ensure teams align priorities,...changes. This role will also serve as a change advocate , driving the adoption of new processes and helping… more
- Amazon (Arlington, VA)
- …challenges and accelerate the adoption of AWS services. As a trusted customer advocate , Solutions Architects help organizations understand best practices around ... customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most… more
- SHRM (Alexandria, VA)
- …of more than 362 million workers and their families globally. **Summary** The Customer Success Manager for Enterprise Solutions will be responsible for providing ... all things work, SHRM is the foremost expert, researcher, advocate , and thought leader on issues and innovations impacting...excellent customer service experience and helping customers achieve their desired… more
- Umbra Lab (Arlington, VA)
- …engagement and shaping new opportunities. Furthermore, you will serve as the foremost advocate for the customer , offering invaluable insights that will guide our ... impact. We are on the hunt for a passionate and results-oriented Senior Business Development Manager specializing in National Security/Intelligence to become a vital… more
- Mastercard (Arlington, VA)
- …(Services BD, Specialist Sales, Marketing) as becomes necessary *Liaise with the Customer Success Organizations for each platform function to ensure appropriate ... and governments realize their greatest potential._ **Title and Summary** Director/ Senior Managing Consultant, Services, Business Development-Platforms Overview: The … more
- The Cigna Group (Mclean, VA)
- …or Baltimore, MD office 3 days per week._** The Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects ... for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to… more
- Amazon (Arlington, VA)
- …innovative services that protect our cloud from advanced security threats! As a Senior Security Engineer on our team, you'll help build and manage services that ... of AWS technologies to build services that proactively protect every single AWS customer , both internally and externally, from security threats - not many teams can… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …philosophy to fulfill our purpose of helping our members achieve financial success . Performs routine and complex transactions which include cash handling. Possesses ... strong customer service skills, able to have professional conversations with...members. Develops relationships with members, engages as a member advocate , actively listens, identifies member needs and provides solutions.… more