- Lorven Technologies (Arlington, VA)
- …Job description: The Operations Manager (OM) must have at least five (5) years of IT service desk /help desk experience, with at least 2 years in a ... that day. The Operations Manager is responsible for ensuring that all opened Service Desk tickets are reviewed on a daily basis. This involves: Checking each… more
- PM Pediatric Care (Fairfax, VA)
- …with routinely shifting demands Navigate multiple computer systems Prior Front Desk , concierge, customer service or other hospitality experience preferred. ... and customer focus to the business. Summary The Front Desk Associate role is an opportunity for the right...require travel to another site within reason Excellent customer service and telephone skills Strong verbal and written communication… more
- ECS (Arlington, VA)
- …is contingent upon contract award. Responsibilities to include: Ensuring that all opened Service Desk tickets are reviewed on a daily basis. This involves: ... each ticket for updates and progress. Monitoring all tickets in the Service Desk queues to ensure they are addressed promptly, and none remain unresolved… more
- SwimLabs (Gaithersburg, MD)
- …you be the best you can be in and out of the water! Front Desk Job Description Reports to: Manager on Duty Description: Serves clients and visitors by greeting, ... Happy and professional disposition; hospitable and caring Exceptional customer service focus: deliver quality experience, can handle pressure of customer… more
- eTeam, Inc. (Washington, DC)
- …as outlined in established guidelines Proactively communicate with the end user and service desk personnel regarding arrival times, repair time estimates, and ... Position: Customer Service Engineer Location: Washington, DC, 20002 Duration: 6...management requests, including installing new PC equipment, providing end-user desk -side support, and other related activities. Perform Install/Move/Add or… more
- Ross Stores (Oxon Hill, MD)
- …Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc. Personal and Store Brand: ... all Associates understand and can execute emergency operating procedures. Customer Service : *Treats all Customers, Associates, and other leaders with respect.… more
- ECS (Arlington, VA)
- …recruitment, screening, interviewing, and hiring of qualified personnel for various positions within the Service Desk . Oversight of Service Desk Assigned ... weekly/monthly meetings with the COR to review weekly/monthly reports, issues, and continuous service improvement plans for the USPS OIG and Peace Corps OIG. Create… more
- MedVanta (Chevy Chase, MD)
- …the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients ... staff, visitors, and patients at a healthcare facility. The Front Desk Receptionist schedules appointments, answers patient inquiries, monitors stock and supplies,… more
- The Select Group (Arlington, VA)
- …Must-Have Qualifications: 2-3 years of experience in administrative support or front desk roles Strong customer service and interpersonal skills Professional ... extension) Position Overview: We are seeking a professional, organized, and service -oriented Office Administrator to support front office operations in McLean, VA.… more
- University System of Maryland Office (Hyattsville, MD)
- …from Workday. Supports efforts to resolve Tier 3 & 4 issues (ie, Service Desk tickets). Assists with integration development, testing, and validation. Identifies ... maintaining integrations to and from Workday. POSITION DUTIES AND RESPONSIBILITIES: Service Operations and Customer Support: Leads and manages the ongoing design,… more
- Akahi Associates, LLC (Fort Belvoir, VA)
- …terminal to obtain requested patient information. Maintain/stock forms needed at front desk . Assist with other duties as needed and assigned. Qualifications The job ... strong focus on providing our government customers with quality and superior service . Kako'o Services is an equal opportunity employer and Minorities, Females,… more
- Life Time, Inc. (Arlington, VA)
- …member service requirements such as fitness assessments and equipment operations, service desk duties and fitness equipment cleaning Promotes and sells ... members feel competent, confident, and connected by providing superior customer service through complimentary and based services/programming Documents all aspects of… more
- Military Treatment Facilities under DHA (Fort Belvoir, VA)
- …Prepare reports on any event or incident related to the quality of service provided by the department. Assist the supervisor in developing quality control procedures ... paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional;… more
- ECS (Arlington, VA)
- …all knowledge-based information, processes, and procedures. Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO ... support and services. The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to): Knowledge Repository OIGNEWSLINK Articles Process/Procedure Documents Online Help User… more
- Prince William County, VA (Woodbridge, VA)
- …Fraud Prevention, Compliance, Virginia Initiative for Employment and Work (VIEW), Front Desk Operations, Energy Assistance, and our Customer Service Call Center. ... Full-Time (FT) Job Number: 202509877 Department: SOCIAL SERVICES Division: CUSTOMER SERVICE AND SUPPORT Opening Date: 07/08/2025 Closing Date: 7/22/2025 11:59 PM… more
- PM Hotel Group (Washington, DC)
- …the hotel's universe-the front office. We need someone to be the face at our front desk . Are you happy, outgoing and wear a perma-smile? Do you want to create a warm ... joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into...We are looking to you to OWN the front desk area. Here are a few of the other… more
- ActioNet, Inc. (Washington, DC)
- …right candidate will work well with a team, always exhibit excellent customer service skills, and be self-motivated, seeking ways to improve the environment. Duties ... and procedures for architecture, security, disaster recovery, standards, purchasing, and service provision. Ensure KPIs, SLAs, and communication expectations are met… more
- Epsilon, Inc. (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... to delivering excellence without compromise and who view customer service as a top priority. An average day: As...to perform essential job functions: Prolonged periods of computer desk work. Dexterity of hands and fingers to operate… more
- BJ's Wholesale Club Holdings, Inc. (Falls Church, VA)
- …Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. Maintains an ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more
- Dweck Properties (Arlington, VA)
- …make the time go fast. This is not a position where you'll just sit behind a desk answering phones. Oh, no. This shift is usually busiest at the start of shift and ... season. Log packages and give to resident at the desk or drop-off to resident's door upon request. Conduct...noise complaint or unkind neighbor behavior. respond and coordinate service requests with the maintenance team within 24 hours.… more
