- Humana (Nashville, TN)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- CenterWell (Nashville, TN)
- …In our CenterWell Specialty Pharmacy (CWSPC) department, we operate as an inbound call center dedicated to managing specialty medication needs for our members. ... offs. **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + Healthcare… more
- Sysco (Nashville, TN)
- …outside foodservice sales coordination or customer support experience Preferred: Previous call center experience **SKILLS** Strong verbal and written ... providing direct support to all sales colleagues and customers. As a Customer Service Representative , the goal is to assist and help resolve all customer needs as… more
- Humana (Nashville, TN)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- CenterWell (Nashville, TN)
- …caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine… more
- Insight Global (Nashville, TN)
- …have proper supporting documentation. In this role, you will be in a formal call center environment alongside other agents, in a fast-paced team culture where ... Job Description As a Licensing Sales Representative , you will be responsible for selling music...cold calling, high repetition work & open to a call center environment * Familiarity with CRM… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- American Leak Detection, Inc (Nashville, TN)
- …and internal calls at a timely and accurate level while meeting or exceeding call center operational metrics. * Schedule customers with the correct technician(s) ... Position: We are looking for a self-starter customer service representative who will have a high level of customer...prioritize * Work under pressure * Perform in a call center environment utilizing telephony-related production tools… more
- Merck (Nashville, TN)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for...diverse set of health care locations that they will call upon in order to execute their role including:… more
- Molina Healthcare (Bowling Green, KY)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Robert Half Office Team (Nashville, TN)
- …and services to provide better assistance. Requirements * Proven experience in a call center or customer service role. * Strong communication skills, both ... Description We are looking for a dedicated Customer Service Representative to join our team in Nashville, Tennessee. This long-term contract position involves… more
- Sharecare (Nashville, TN)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Robert Half Finance & Accounting (La Vergne, TN)
- …1-2 years of experience in customer service, preferably in an e-commerce or call center setting. * Proficiency in Microsoft Office applications, including Word, ... Description We are looking for a dedicated Member Services Representative to provide exceptional support and assistance to our members. In this role, you will… more
- Americor (Brentwood, TN)
- …clients' lives. Requirements + 2+ years of consecutive phone sales experience, preferably in a call center environment. + Minimum of 1 year of experience as a ... Inside Sales Representatives to join our Remote Team! As an Inside Sales Representative (Debt Consultant), you'll be the first point of contact for customers seeking… more
- NTT America, Inc. (Nashville, TN)
- …experience:** + Demonstrable related work experience in the Technology Industry and Call Center environment is preferred. **Workplace type** **:** On-site ... discretion to respond to tickets. + Provides client with a first call resolution, where possible, leveraging standard operating procedures or work instructions. +… more
- Molina Healthcare (Bowling Green, KY)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. * Utilizes appropriate resources… more
- Molina Healthcare (Bowling Green, KY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- CVS Health (Nashville, TN)
- …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... oriented and self-motivated + Experience working remotely + **Education** High School diploma, GED or equivalent experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 - $42.35 This pay… more
- Canon USA & Affiliates (Nashville, TN)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more