- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Robert Half Technology (Southfield, MI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Southfield, Michigan. In this role, you will be responsible for providing ... technical support and resolving IT -related issues to ensure smooth operations across the organization....necessary to ensure efficient resolution. * Manage and document help desk tickets, prioritizing tasks and maintaining… more
- Robert Half Technology (Southfield, MI)
- …Directory. * Document technical problems, solutions, and workflows in the help desk ticketing system. * Track and manage IT assets, ensuring compliance with ... Description We are looking for an experienced Desktop Support Analyst to join our team in Southfield, Michigan. In this role, you will play a key part in ensuring… more