- WTW (Richardson, TX)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service ...supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from… more
- Textron (Houston, TX)
- ** Customer Service Manager \- Houston,...parts, and warranty options to enhance the value and performance of the customer 's aircraft Service ... current and future customers\. Your primary goal as a Customer Service Manager will be...outstanding issues involving parts, return maintenance, or billing, address performance evaluations, and provide guidance and mentorship to peers… more
- LGG Industrial (Houston, TX)
- …culture. For more information, please visit www.lggindustrial.com **ROLE PROFILE** **Position:** Customer Service Manager **Job Location:** La Porte ... Exempt **SUMMARY OF ROLE** Provide leadership and direction to the National Customer Service Teams achievement of performance objectives and achievement of … more
- WestRock Company (Forney, TX)
- …by the supervisors \u2022 Review, on a regular basis, the processes in the Customer Service function with other members of the Management Team to ensure ... talks face to face with their staff about safety performance and concerns. Provides prompt, honest feedback on safety...trialed & tested \u2022 Strive for best in class Customer Service function within the Industry /… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with… more
- Ford Motor Company (Austin, TX)
- …with internal regional teams (like Network Development, Customer Experience, Service Performance , Regional Manager , Business Development, Analysts, ... and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of… more
- Robert Half Finance & Accounting (Fort Worth, TX)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance our customer service operations in Fort Worth, Texas. This ... Recruit, interview, and onboard new team members for the Customer Service Department. * Oversee the daily...performance indicators (KPIs) to assess and report on customer service effectiveness. * Prepare and manage… more
- UTMB Health (Angleton, TX)
- Maintenance Customer Service Manager - Angleton Danbury Campus **Angleton, Texas, United States** **Hot** Engineering, Crafts, Trades & Labor UTMB Health ... off andmaintaining an acceptable/ availableworkforce. + Collaborate with other Maintenance Customer Service Managers to optimize project scheduling and… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Amazon (Austin, TX)
- Description Amazon's Customer Service Security team seeks an Application Security Engineering Manager to lead one of our specialized application security ... day in the life A successful Application Security Engineering Manager at Amazon balances strategic leadership with technical guidance....professionals who report to you. About the team The Customer Service Security - Application Security team… more
- Amazon (Austin, TX)
- …(STL) in D2AS. A single day in this role could see you checking in on Amazon's customer service performance , working on a proposal document for a new ... Description This role is the global leader of customer service for Amazon Music, within...support team, this leader has single-threaded responsibility for the customer support experience, performance of customer… more
- Honeywell (Houston, TX)
- …excellent career opportunity is currently available for a **Principal Performance Manager ** role within the Americas Service organization. The position can ... Service experience for our customers. The successful Performance Manager will accomplish the following: +...Manager will accomplish the following: + Establish strong customer relationships through frequent direct contact and service… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DFW-HURST, TX Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- ADP (Dallas, TX)
- **ADP is hiring a 401(k) Client Service Manager .** Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service . ... levels of statistical achievement. Balances statistical achievement with quality of service initiatives to ensure that all clients receive accurate, professional and… more
- Honeywell (Houston, TX)
- …efficiencies to meet diverse automation needs. **As a Sr DCS Project Engineer/A360 Performance Manager ** at Honeywell HPS, you will play a pivotal role ... (AS) + Industrial IT Solutions Consultants (IITS) + Account Manager , FSM, FOL, CM, SBM, BTI Leader & Project...incidents and troubleshoot problems (including escalation process for the customer ). + Review system performance metrics and… more
- Compass Group, North America (Nash, TX)
- …fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the opportunity and innovation. ... account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) + Coordinate...driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of… more
- HCA Healthcare (San Antonio, TX)
- …Do you want to join an organization that invests in you as a Manager Labor Performance Improvement? At HCA Healthcare, you come first. HCA Healthcare ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...make a difference. We are looking for a dedicated Manager Labor Performance Improvement like you to… more
- Compass Group, North America (Katy, TX)
- …fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the opportunity and innovation. ... Excellence. Canteen brings break time to everyone. We combine food, service , and experience backed by industry-leading technology to help companies create… more
- WTW (Richardson, TX)
- …+ Directly manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and ... to join our Sales Center team as a **Sales Performance Manager .** **How the Position Works** The...direct supervisory role + Prior experience coaching and managing performance of customer service or… more