- Home Depot (Austin, TX)
- …assigns and delegates work to the team to meet SLAs (eg, HPSM inboxes, CMS L2 phone queue) + Creates reports to help run business needs (daily, weekly, ... articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, Training/Knowledge Mgmt,… more
- Home Depot (Kennesaw, GA)
- …purchase order management, and inventory sourcing. + Expertise in CRM or standard help desk ticketing systems, and remote monitoring and management software + ... engagement and operational excellence, aids in the translating Support Desk strategy into tactical execution, and determines critical knowledge...the team to meet SLAs (eg, HPSM inboxes, CMS L2 phone queue) + Creates and analyzes reports to… more
- Somatus (Mclean, VA)
- …for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: + Subsidized, ... for all Incident events. + Communicate and coordinate with IT Operations and L2 support teams on problem management activities for long term problem resolutions. +… more
- Home Depot (Austin, TX)
- …incoming help requests via phone, tickets and remote support ( desk -side as needed) in a courteous manner; escalates accordingly Monitors system updates ... Serve as a point of escalation for their technical area Work with peers, L1 and L2 in order to meet team objectives Under the guidance of Management or a Lead, work… more
- Insight Global (Atlanta, GA)
- …Skills and Requirements * 3-5 years of experience with L2 networking support * Ability to perform Root Cause Analysis ... * Proficient Windows and Mac troubleshooting and support * Mobile device configuration, operation, and troubleshooting skills * Basic network troubleshooting and support * Basic hardware troubleshooting * Microsoft 365 knowledge * ServiceNow and Ivanti… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... AV/MM Engineer L2 Annapolis Junction Description Synergy ECP, a platform company with Falfurrias Capital Partners, has a talented, dedicated staff to provide a broad… more
- TEKsystems (Goodyear, AZ)
- …High school diploma or GED + 1+ year experience supporting IT equipment (eg, help desk , networking, military) + Ability to work 12-hour shifts, including ... to close on Oct 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Marriott (Bethesda, MD)
- …periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party vendor, issue triage ... and manage support workflows, including escalation protocols across L1, L2 , L3, and vendor provided support. + Serve as...articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing.… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... of Payroll Administration (FISA-OPA) seeks to hire a Computer Specialist SW, L2 for the CityTime Business Team. Under direction of the CityTime Production… more
- TekSynap (Ashburn, VA)
- …and troubleshooting network security solutions and related monitoring tools including L2 / L3 network devices, Network Admission Control (NAC), 802.1x, Firewalls, ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8024_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
