- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- COOLSOFT (Des Moines, IA)
- …a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and ... IT tasks. Key Responsibilities: Provide desktop/laptop/thin client support both desk -side and remotely. Install, patch, and troubleshoot Windows 7/10. Troubleshoot… more
- Tyto Athene (San Diego, CA)
- …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Wheeler Machinery (Salt Lake City, UT)
- …computer science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and...automating the distribution and management of issues, and implement self- help capabilities as well as knowledge base. **Call Transfer… more
- SMBC (Charlotte, NC)
- …to evaluate new products for network and system controls. + Provides training to Help Desk staff on access request procedures + Adheres to project management ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...to projects and their implementation. **Qualifications and Skills** - 2 years experience supporting IT Security tools and applications.… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... the national security and provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst** to help contribute to our success.… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 ** with GDIT. A career in enterprise IT means connecting ... This position is pending funding. Our work depends on a ** Help Desk Analyst Tier 2 ** joining our IT Technology Development division within the NCIS ITD… more
- City of West Des Moines (West Des Moines, IA)
- …Summary Under the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk support) and some Tier ... Help Desk Specialist II + Type:... Help Desk Specialist II + Type: Full Time +...link is provided below to our Online Application System. 2 . Attachments: You must attach the following documents to… more
- IT Veterans (Greenbelt, MD)
- …Manage and supervise Tier 1, Tier 2 , and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery. + Oversee the IT ... IT Help Desk Manager Greenbelt, MD . Information Technology Apply Now IT Veterans is seeking an IT Help Desk Manager to join our team in Greenbelt,… more
- Robert Half Technology (Charlotte, NC)
- …Posting: Robert Half is building a proactive candidate pipeline for mid-level Help Desk Analyst ( Tier 2 ) contract roles. We regularly partner with ... junior technicians. Requirements Qualifications: + 3-5 years in IT support or Tier 2 environment. + Experience with ITSM tools such as ServiceNow, Jira, or… more
- TEKsystems (Newark, NJ)
- Description As a Tier 2 Help Desk Support Specialist within the Customer Service Global Outsourcing (CS GO) organization, you will be responsible for ... in the knowledge base Provide feedback and guidance to Tier 1 and vendor support teams to reduce repeat...incident reviews and contribute to process improvement initiatives Skills Help desk support, Technical support, network support,… more
- Amentum (Seattle, WA)
- …detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment....Associate Degree, and at least 5 years of IT help desk support experience + Or a… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... etc) into the production environment, responsible for ensuring mission readiness. 2 ) Manages change controls for documentation within a configuration management… more
