- TekSynap (Silver Spring, MD)
- …to the Help Desk by creating, updating, and managing requests. + Meet First Call Resolution ("FCR") goals; suggest improvement to increase the FCR rate. + Provide ... with system information, changes, and updates to increase first call resolutions and Client service satisfaction. + Document and...Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 ( Call Center ) Date: Jun 28, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... is provided. The ability to provide top quality technical support is greater due to the product's capacity, the...with previous plumbing or electrical experience. + Prefer previous call center experience. + Must be able… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 3 ( Call Center ) Date: Jul 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... is provided. The ability to provide top quality technical support is much greater due to the product's capacity,...5+ years of related work experience + Prefer previous call center experience. + Must be able… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by ... a headset for communicating with customers by phone. Customer Support Provide remarkable customer service by handling inbound and...Service Experience + 2 Years Retail, Financial Sales, or Call /Contact Center + 2 Years Experience navigating… more
- Chobani (Plano, TX)
- …Services: Develop and maintain various customer centric communication vehicles (Self-Service, Call Center , Tier 1 & 2 Support , etc) to communicate with ... of efficient, scalable, and high-quality services to employees aligned to support the company's strategic goals. This position will drive operational excellence… more
- Georgetown Univerisity (Washington, DC)
- …(SME) works in a team environment to provide quality customer service and support for information technology. The SME is responsible for: + Installing, maintaining, ... and offer formal classroom sessions and informal training. + Providing support for maintaining our computer labs, audio-visual classrooms, and video conference… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Support Specialist / Tier 1 / Onsite...in advance. **Posted by:** Jillian Freesman **Specialization:** + Customer Support / Call Center / Client ... need help troubleshooting technical issues with their computer. As a Tier 1/2 Technical Support Representative you will be responsible for internal and some… more
- TP-Link North America, Inc. (Irvine, CA)
- …Office programs like Word, Excel, and Outlook. + Experience in working in call center environments. Preferred Skills: + Having working Experience in the ... TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We… more
- TekSynap (Washington, DC)
- …resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + Serve as ... end user support services for hardware and software. + Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and… more
- U-Haul (Phoenix, AZ)
- …hours a day, typing and reading. Requirements: + At least 1 to 2 years of technical support or call center experience related to area of assignment; OR any ... the role for you. Position Overview: Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing support… more
- CACI International (Springfield, VA)
- …in weekly day support hours rotation - 7-3, 8-4, 9-5, 10-6 and an after-hours on- call support rotation * 2-4 years of hands-on experience in a system or IT ... role, you will serve as an escalation point for Tier 1 support and be responsible for...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- TekSynap (Rockville, MD)
- …& Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis, ... TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on...Medium-High + Work schedule: Evening, overnight, weekend, holiday and on- call work is required. Flexible and able to work… more
- Trinity Health (Langhorne, PA)
- …Type:** Part time **Shift:** 12 Hour Day Shift **Description:** St. Mary Medical Center , a member of Trinity Health Mid-Atlantic, is looking for a per diem ... RN to join our team! Schedule: Per Diem Tier II, Day Shift 7am-7:30pm Tier II... II Requirement is one holiday a year, weekend call rotation is about 1 weekend every 10+ weeks,… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Help Desk - Tier 1 / Grand Prairie, TX / Onsite Grand...+ Customer service experience in a call center environment + Help desk or technical support ... manufacturing companies. They are looking to bring on a Support technician to their growing team. This company's mission...and kitchen appliances. This role is responsible for supporting Tier 1 and Tier 2 ticket and… more
- Eligo Energy, LLC (Chicago, IL)
- …Service Representative: As a Customer Service Representative in a call center environment, you will work to support commercial and residential customers ... to make an impact as part of a dynamic call center team. We offer competitive hourly...+ Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt,… more
- CVS Health (Cumberland, RI)
- …and interpersonal communication skills + Ability to work in a structured, fast paced call center environment + Ability to work well with others + Internal ... IN CUMBERLAND, RI ONLY** As a Client and Colleague Support Senior Assistant, you will work closely with the...written documents **Preferred Qualifications** + Experience in use of call center technologies/applications + Experience working in… more
- CACI International (Las Cruces, NM)
- …security + Ensure high availability, reliability, and scalability of Linux environments to support the NMS. + Participate in on- call rotations for critical ... Network Management Systems (NMS) Operations Tier 3 Job Category: Information Technology Time Type:...to ensure systems are up-to-date and secure. + Provide support for automation-related incidents and work on optimizing system… more
- TEKsystems (Coppell, TX)
- …troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ... ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- BJC HealthCare (St. Louis, MO)
- …to join established team based at Missouri Baptist Medical Center (https://www.missouribaptist.org/Medical-Services/Stroke- Center ) in St. Louis. If interested I ... and time off **_Hospital Affiliation:_** + Missouri Baptist Medical Center (https://www.missouribaptist.org/Medical-Services/Stroke- Center ) , located in St. Louis,… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and has a strong work ethic. A background in call center operations management is required, with...is required, with additional experience in customer service, technical support , or back-office operations preferred. This is a full-time,… more