- Unio Digital (Tucson, AZ)
- …services. We believe in dreaming big and making it real, and we're looking for a skilled Tier III Service Desk Engineer who shares our vision. Do not ... is in the following description. We are looking for an experienced Tier 3 Service Desk Technician with exceptional problem-solving skills. You will serve… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...for further technician support. + Manage tickets routed to Tier III for specialized support. + Assist… more
- Koniag Government Services (Washington, DC)
- …ideal Tier 1 Help Desk Engineer will: + Provide frontline Tier I support service requests via ServiceNow ticketing, system, email, phone, and in-person ... interactions + Efficiently document and manage all service requests using the Service ...Accurately triage and escalate complex IT issues to appropriate Tier II, Tier III , and… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application -… more
- Robert Half Technology (Medford, OR)
- …technologies, including Active Directory and Windows 10. * Hands-on experience with service desk ticketing systems and related workflows. * Strong communication ... Description Join Our Team as a Tier 3 Help Desk Engineer -...Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on...Medford, OR We're on the lookout for an experienced Tier 3 Help Desk Engineer to join… more
- Koniag Government Services (Washington, DC)
- …for all approved workstation configurations across the agency enterprise + Provide Tier III technical support to the PC technicians including troubleshooting, ... LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to...troubleshoot as required print servers, patch management or other Tier III efforts, leading problem-solving efforts with… more
- General Dynamics Information Technology (Washington, DC)
- …to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III ) response and resolution services. Identify, research, and resolve ... the user or system issue and coordination of additional Tier III resources such as development, database,...of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/help desk and service restoral team activities. ... + Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, MD. + ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as...and network resources. + Route and escalate requests to Tier III and other teams for quick… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands ... Top Secret Clearance + Non-remote (relocation incentive available) The Service Desk Technician will interact directly with...and network resources. + Route and escalate requests to Tier III and other teams for quick… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and network resources. + Route and escalate requests to Tier III and other teams for quick… more
- Link Solutions Inc (Adelphi, MD)
- …for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and network resources. + Route and escalate requests to Tier III and other teams for quick… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen Proving ... Secret Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Technician will serve as the...and network resources. + Route and escalate requests to Tier III and other teams for quick… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as...and network resources. + Route and escalate requests to Tier III and other teams for quick… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier ... Systems Administrator III - PIPELINE (TS/SCI w/ POLYGRAPH) Fort Meade,...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier 2 (Escalation) problem ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I (Help Desk ) problem identification, diagnosis… more
- TekSynap (Dahlgren, VA)
- …IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/ III technical support to end-users across NSWCDD, including ... position provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk … more
- General Dynamics Information Technology (Macdill AFB, FL)
- …support, incidence response, and escalation supporting the US BICES-X Coalition Support Service Desk . In addition, position requires attention to detail and ... **Job Family:** Technical Support Services **Skills:** Active Directory (AD),Help Desk Support,ITSM **Experience:** 3 + years of related experience...Tier I. Efficiently escalates detailed incidents to higher Tier II or Tier III … more
- Wheeler Machinery (Salt Lake City, UT)
- …computer science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... Technical Support III Salt Lake City, UT Job Type Full-time...who combines a robust technical background with outstanding customer service skills and possesses a passion for fostering continuous… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- …related technology by responding to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a Women-Owned ... Business Enterprise (M/WBE) IT consulting firm specializing in providing top- tier technical talent and innovative solutions to public sector...+ Bachelor's degree in Computer Science + Experience with Service Desk ITSM software + At least… more
