- Adrian L. Merton Incorporated (Capitol Heights, MD)
- …efficiently and safely. They also perform installations of new systems and provide technical support to clients. nstallation: Installing new HVAC systems: . This ... calls to fix system failures quickly and efficiently. Other Responsibilities: Providing customer service : . Explaining maintenance procedures to clients and… more
- Pearson (Washington, DC)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Eliassen Group (Washington, DC)
- …Administrative Assistants. The ideal candidate will have a strong background in customer service and technical support , with a focus on secure and ... **Junior Executive Technical Support ** **Washington, DC** **Type:** Contract-to-Hire...for troubleshooting and issue/incident resolution across multi-disciplinary teams. **Key Technical Skills:** + Strong customer service… more
- TEKsystems (Odenton, MD)
- …IAT Level II certification + TS/SCI clearance + Fully on-site Top Skills Help desk support , Customer service , Technical support , Troubleshooting, ... the client/server/storage/network/print devices, and mobile devices. -Provides polite and friendly customer service -Attempts to resolve as many incidents during… more
- Philips (Washington, DC)
- …High School Diploma, Vocational Education/ Bachelor's Degree in Electronics or Electrical Engineering, Technical Support , Customer Service Management or ... Administrator, CPHIMS/ CAHIMS certification. + 2+ years of experience in Technical Support , Customer Support , Electronics, Information Technology or… more
- TEKsystems (Arlington, VA)
- …architecture. Skills Support , Desktop, Troubleshooting, Active directory, Intune, Customer service , Windows, Hardware, Technical support , ... to support firm data and infrastructure integration efforts, providing onsite technical support and coordination as needed. * Deploy and maintain end-user… more
- SMX (Washington, DC)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- NCR VOYIX (Annapolis, MD)
- …Education: Associate degree in technical field with 3 years of technical support and customer service experience in a technology related position, or ... a high school diploma and 5 years of technical support and customer service in a technology related position. Technical Skills: Functional knowledge… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Nutanix (Washington, DC)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... a supportive and empowering environment. This role will also support the Intel Community (IC), and this Customer...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical… more
- Amazon (Arlington, VA)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- CAI (Washington, DC)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
- Rogers Corporation (Annapolis, MD)
- … customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and interpersonal ... Technical Service Engineer Location: Remote, US...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
- Amazon (Arlington, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the...customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive… more
- Amazon (Arlington, VA)
- …for which they perform AWS work. Key job responsibilities - Lead a team of support engineers who field technical support inquiries from customers. - Complete ... around the world. - Work directly with Amazon Web Service engineers to ensure that customer issues...both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service ... Technical Operations Center Service Desk Agent...responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- iCIMS (Washington, DC)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Fox Rothschild LLP (Washington, DC)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... effectively to all attorneys and staff to ensure high-level customer service standards are met. **Please note...Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm… more
