• Customer Service Systems

    Under Armour, Inc. (Boston, MA)
    Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
    Under Armour, Inc. (07/09/25)
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  • Head of Field Ops & Grid AI & Analytics

    PPL Corporation (Providence, RI)
    …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... Office is seeking a Head of Field and Grid Ops AI and to be an integral part of...to restore power or respond to other issues affecting customer service . This role may necessitate the… more
    PPL Corporation (07/08/25)
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  • Industrial Design Engineer, GES NA Ops

    Amazon (Boston, MA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Global Engineering Services (GES) NA Ops Engineering is searching for an innovative and...developing and delivering next generation, world-class sortation and transportation systems . The Concept Development & Design Team will support… more
    Amazon (07/01/25)
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  • Sr. Technical Program Manager, GES NA Ops

    Amazon (Boston, MA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of innovative solutions into our world-class existing fulfillment centers and logistics systems ? Do you want to take ownership of solving the industry's most… more
    Amazon (06/04/25)
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  • Central Logistics Ops Manager

    Clean Harbors (Norwell, MA)
    …builds vendor relations. Tasked with obtaining lowest available rates. + Strong customer service performance. Ensure field has all transportation needs covered. ... of vehicle assets through WinWeb Logistics Dispatch & Hub Management Systems . Constant communication with local transportation coordinators, facilities and national… more
    Clean Harbors (07/11/25)
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  • Servicing Ops Specialist

    Citizens (Riverside, RI)
    …will also be expected to perform daily tasks in compliance with procedures, service level agreements, and quality standards. This role demands proficiency in various ... Delivery Solutions group operates in a high-volume, fast-paced environment with critical Service Level Agreements (SLAs). Due to the nature of this environment,… more
    Citizens (07/18/25)
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  • Sr. Business Systems Analyst

    Zoom (Boston, MA)
    …a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This position will partner with Zoom's Product Managers to ... and collaborate with multiple technology teams, driving solutions to improve Zoom's customer adoption. The role seeks an experienced, driven self-starter with a 'can… more
    Zoom (07/15/25)
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  • Manager, Account Service (IC)

    CVS Health (Boston, MA)
    …Resolutions to include but not limited to Claims, Enrollment, ID cards, COBRA, FSA, Network Ops , PBM, Customer Service , EDI Files and Finance + Provides plan ... coaching and guidance + Leads process improvement initiatives + Develops customer strategies + Develops workflow enhancements + Participate in client finalist… more
    CVS Health (07/20/25)
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  • Revenue Operations Manager, Pre-Owned Acquisition

    General Motors (Boston, MA)
    …Excellent cross-functional instincts-especially when collaborating with Marketing, Product, and Field Ops . + Bias for systems -building, not just campaign ... traditional models. You'll lead a nimble, high-output team and build scalable systems to **convert pre-owned buyers who fall outside standard acquisition and… more
    General Motors (07/20/25)
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  • Industrial Designer, Operations Engineering

    Amazon (Boston, MA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cost cognizant. * Firm engineering also ensures compliance with safety (egress, fire systems ), landlord approval and permit submission process. * FIRE team has also… more
    Amazon (04/21/25)
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  • Operations Business Associate - Early Careers…

    Wayfair (Boston, MA)
    …Experience in product management, operations management, logistics, supply chain, or B2B customer service . + Excellent written and verbal communication skills, ... innovative solutions, enabling strategic business outcomes and a seamless supplier and customer experience. We are the driving force in transforming Wayfair's supply… more
    Wayfair (07/19/25)
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  • Senior Cloud Services Engineer

    Teradata (Boston, MA)
    …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... 3 years of experience with designing, building, and operating distributed complex software systems on Google Cloud, AWS and Azure. + Experience with dev- ops more
    Teradata (06/13/25)
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  • Sr Dir. Product Management, Technology Platform…

    UKG (Ultimate Kronos Group) (Boston, MA)
    …for the Ready platform, including APIs, extensibility frameworks, workflow engines, UI systems , dev ops , and developer tooling. * AI-Driven Innovation: Champion ... product managers and work cross-functionally with engineering, UX, sales, and customer success to deliver foundational platform services that enable innovation… more
    UKG (Ultimate Kronos Group) (06/04/25)
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  • Director, Event Technology II - Boston Marriott…

    Encore (Boston, MA)
    …strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * ... experience * 3+ years of operations supervisory/management experience * 3+ years of customer service or hospitality experience * Sales experience is a plus… more
    Encore (06/22/25)
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  • AV Support Services Technician 2

    Diversified (Boston, MA)
    …basic to advanced networking skills. + Good verbal communication skills and good customer service skills + Ability to diagnose, troubleshoot and resolve ... with design teams to ensure all client rooms and systems are operating in an optimum fashion. + Troubleshoot...securing return authorizations, complete repair functions required to resolve customer issues) + Leverage service ticket system… more
    Diversified (06/12/25)
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  • Senior Site Reliability Engineer, Atlas

    MongoDB (Boston, MA)
    …that hosts business critical applications for a wide & varied range of customer applications + Collaborate with service -owning teams to provide internal support, ... expected to be able to design & build complex systems , operate with autonomy and act as owner for...scale solutions that have the ability to impact our customer 's most crucial workloads. **Role Overview** We are seeking… more
    MongoDB (07/01/25)
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  • Specialist SA, GenAI/ML

    Amazon (Boston, MA)
    …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer , you will work closely with the service teams, and submit product… more
    Amazon (07/02/25)
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  • Specialist Solutions Architect, Database, Database…

    Amazon (Boston, MA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering… more
    Amazon (07/12/25)
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  • Lead, Site Reliability Engineering, Deployments

    MongoDB (Boston, MA)
    …infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems . The Deployments ... Workflows and ArgoCD). They provide the tooling that enables clear ownership of systems and facilitates self- service onboarding by development teams. **The ideal… more
    MongoDB (06/13/25)
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  • Solutions Architect, Fintech

    Amazon (Boston, MA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering… more
    Amazon (07/09/25)
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