- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Goodlettsville, TN)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- US Tsubaki Power Transmission LLC (Portland, TN)
- The TSUBAKI name is synonymous with excellence in quality , dependability and customer service . US Tsubaki Automotive, LLC is an international tier-one ... high-speed chain drive systems to the automotive industry. The Quality Assurance Administrator supports the quality...and related activities in order to meet timing and customer expectations. + Work with QA and engineering on… more
- Cardinal Health (Nashville, TN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Nashville, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Ferguson Enterprises, LLC. (Nashville, TN)
- …Ability to coordinate with vendors, contractors, and external partners + High regards for quality assurance , customer service , and continuous improvement ... Service Technicians, and Install Coordinator Managers to deliver high- quality appliance installation and project execution throughout the region. Position… more
- Robert Half Office Team (Nashville, TN)
- Description We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key ... and report on key performance indicators (KPIs) to track service quality and efficiency. * Facilitate training...communication. If you are looking to grow in your customer service career, please APPLY TODAY! ###… more
- CVS Health (Nashville, TN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Insight Global (Nashville, TN)
- … customer and company standards. Essential Functions: - Serves as the Quality Assurance representative on the New Product Introduction (NPI) team for ... all new product launches. - Ensures that all required Quality Assurance items are included in the...- Submits First Article Inspection (FAI) documents to the customer for approval. - Leads or assists in the… more
- Veterans Affairs, Veterans Health Administration (Nashville, TN)
- …indicators. Interacts with management officials and vendors providing inter-laboratory quality assurance and laboratory proficiency testing. Responsible for ... of laboratory operations and relationships to the organization. (d) Ability to analyze quality assurance data and resolve complex data issues. Reference: For… more
- Amrize (Nashville, TN)
- …and solutions, is seeking a dedicated Supplier Quality Engineer to join our Quality Assurance team. This position is crucial for ensuring the integrity and ... corrective measures. + Act as the back-up for the Customer Quality Engineer for limited support during... Engineer and, if necessary, to the Director of Quality Assurance for further action. + Identify… more
- CenterWell (Nashville, TN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- L3Harris (Nashville, TN)
- …effective working either alone or as part of a team; . Strong customer service orientation; . Experience working in a team-oriented, collaborative environment; ... Experience: . Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related… more
- L3Harris (Nashville, TN)
- …effective working either alone or as part of a team. + Strong customer service orientation. + Experience working in a team-oriented, collaborative environment. ... Experience: + Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related… more
- Vanderbilt University Medical Center (Lebanon, TN)
- …utilizing customer satisfaction, best practices and market information to improve customer service and satisfaction. * Create an organizational culture (both ... in a timely manner (normally annually). * Identify, establish and evaluate quality assurance standards, programs, and procedures within department. * Establish… more
- AO Smith (Lebanon, TN)
- …support and maintain assigned region. + Communicate with manufacturing, quality assurance , sales and engineering to resolve customer complaint issues. + ... to provide localized service support + Direct investigation of customer complaints regarding quality , tolerances, specifications, and delivered condition of… more
- Kelly Services (Mount Juliet, TN)
- …levels of production staff and leadership. **Requirements:** + Bachelor's degree in food science, quality assurance , or a related field. + Ability to follow and ... Are you passionate about food quality and safety? We're on the lookout for...: Ensure product attributes-like moisture, weight, and color-meet exacting customer specifications. + _Proactive Oversight_ : Identify and address… more
- ITW (Nashville, TN)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... feedback regarding products to appropriate individuals in sales, quality assurance , and product management. Determines best...following service manuals, gauges, meters, etc.) + Customer Service - highly professional demeanor with… more
- Datavant (Nashville, TN)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more