- International Paper (Beaverton, OR)
- Customer Service Representative Lead Description: **Position Title:** Customer Service Representative Lead III **Pay Rate** : $51,000 - $68,000 _Multiple ... 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead serves as the Voice of the Customer, responsible for ensuring a positive overall customer experience across the scope of ... customer experience. (ITSM is currently ServiceNow). + Customer Effort Score (CES) and Net Promoter Score (NPS) Management: Establish, monitor, and trend CES and NPS… more
- Southern Company (Riverdale, GA)
- …for staff selection, development and retention for employee groups 1 * Lead monthly meetings with peer groups and upper management to discuss trends and ... Summary:** The purpose of this position is to provide leadership, employee development , direction, and motivation for multifunctional customer care in support of… more
- Dominion Energy (Gastonia, NC)
- …offer relocation assistance. **Job Summary** The Supervisor-Gas Operations (Dispatch) will supervise and lead a team of employees that provide 24 hours a day /7 days ... safety precautions are followed. o will advise and assist in training and development of employees and communicate across varied disciplines to complete tasks and… more
- Southern Company (Gulfport, MS)
- …that achieve profitable results and enhances customer value. + Ability to effectively lead change and manage people in a dynamic business environment. + Excellent ... negotiation and conflict resolution skills. **Position Responsibilities** : + Directs the development of company-wide strategic plans and sales goals to ensure that… more
- International Paper (Tucker, GA)
- …needed. Ensure all safety and incident reporting requirements are met + Lead all Customer Service Reps by assigning and monitoring work/tasks and providing ... but not limited to: one-on-ones; objective/goal setting, CSA and development plans. + Works with order entry systems such...and communication skills + The experience and ability to lead and provide direction to a Customer Service team… more
- ServiceNow, Inc. (Orlando, FL)
- …to always be better. The ideal candidate is someone with experience in ServiceNow development and who wants to help our client base with their digital transformation ... + Identify and drive process improvement opportunities, guide best practices development , and mentor/guide junior team members. + Participate in the … more
- Madison Gas & Electric (Madison, WI)
- …\# of openings **1** Apply Now (https://phf.tbe.taleo. net /phf01/ats/careers/v2/applyRequisition?org=MGE&cws=38&rid=1843) **Job Description:** **Purpose and Use:** ... and tasks assigned to the unit. Advancement to the Lead Customer Account Representative level is based on demonstrated...was among the first utilities nationwide to commit to net -zero carbon electricity by 2050, consistent with global climate… more
- Nelnet (Columbus, OH)
- …Financial Management:** * Manage contact center expenses to achieve or exceed net income goals while maintaining operational excellence. * Develop and implement ... cost reduction, process optimization, and enhancement of customer experience. * Lead or participate in cross-functional projects aimed at achieving organizational… more
- Commander, Navy Installations (Williamsburg, VA)
- …end of every shift. Assists in processing customer Internet registrations (ie, Net Near You), initial logins and event registrations. Checks Community Recreation ... and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all...MWR programs. Performs community outreach to assist in the development of contacts. Assists in the creation of professional… more
- WillScot Mobile Mini Holdings Corp. (Elgin, IL)
- …addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. ... efficient Delivery and Return processes to ensure seamless operations. + Utilize Net Promoter Score (NPS) feedback to identify and drive process improvement. +… more
- Commander, Navy Installations (Great Lakes, IL)
- …end of every shift. Assists in processing customer Internet registrations (ie Net Near You), initial log-ins and event registrations. Checks Community Recreation ... and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all...MWR programs. Performs community outreach to assist in the development of contacts. Assists in the creation of professional… more
- LA Care Health Plan (Los Angeles, CA)
- …County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job Summary The Supervisor of the ... Customer Solution Call Center is responsible for the development of a successful and cohesive Call Center unit, with a high level of productivity to achieve the… more