• Senior Manager, Supportability & Escalations…

    Stryker (San Jose, CA)
    …to streamline the resolution process. + Lead monthly cross-functional Executive meetings on key Supportability opportunities leveraging strong data analytics. ... Customer Support, including processes like Case Handling, Case Reviews, Follow-the- sun , escalation processes, 3rd party support processes, CSAT/DSAT Reviews, Global… more
    Stryker (04/04/24)
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