- Universal Health Services (King Of Prussia, PA)
- …Information Services Department is seeking a dynamic and talented Associate Application Analyst - Workforce Management Systems. The Associate Application ... Support Center Tickets. + Adheres to appropriate UHS Project Management standards. + Ensures strict adherence to work plans,...adherence to work plans, reporting all serious deviations to management . + Assists with the training of users in… more
- Otis Elevator Company (Tallahassee, FL)
- …Home Offices Remote Location, Remote City, FL, 33408 USA **Job Title:** Senior System Analyst - Workforce Management & Total Rewards **Role Overview** **:** ... the desired requirements and specifications + Managing maintenance/configuration/break/fix of Workforce Management (WFM) Tool + Assisting with… more
- Paylocity (Schaumburg, IL)
- …the way others see Paylocity. Launch your career with us! Position Overview The Workforce Management Analyst administers the Workforce Management ... Diploma or Equivalent + 3 years of contact center experience analytics or workforce management . + Experience with standard WFM tools such as Verinit, IEX, Avaya… more
- Rapid Response (Henderson, NV)
- Workforce Management Analyst (On Site) Department: Business Operations Location: Henderson, NV START YOUR APPLICATION ... are the 24/7 backbone for thousands of alarm companies across the country. Workforce Management Analyst Role Summary The Workforce Management … more
- Elevance Health (Columbus, OH)
- …you a check, or ask you for payment as part of consideration for employment. **Resource Workforce Management Analyst I** + Job Family: RDA > Talent Insights/ ... + CO, DENVER + NY, NEW YORK + WA, SEATTLE **Description** **Resource Workforce Management Analyst I** **Location:** This position will work a hybrid model… more
- Leidos (Indianapolis, IN)
- **Description** Our Leidos team is looking for a Workforce Management Analyst to support the US Department of Housing and Urban Development (HUD), Office of ... 2 days of telework from 11:30 am - 8:00 pm ET **As a Workforce Management Analyst , you will:** + Provide ongoing Call Center operational analysis, advance… more
- USAA (San Antonio, TX)
- …Come be a part of what makes us so special! The Opportunity As a dedicated Workforce Management Analyst I, you will be responsible for contact center ... substituted in lieu of degree. + 4 years of experience in workforce management planning within a contact center environment. + Solid understanding and… more
- CareFirst (Baltimore, MD)
- …plan staffing levels as appropriate for the Customer Service Center. In this role, the Workforce Management Analyst II will partner with business leaders to ... Planning meetings. May be asked to coordinate the activities of other Workforce Management Team members. Assist in carrying out disaster recovery plans when… more
- Cedar Fair (Buena Park, CA)
- …thinker who thrives in fun and fast-paced environments to their Seasonal Team! As a workforce management analyst , you will serve as a key contributor by ... **$22.00 - $25.00 / hour** **Rate offered will be based on experience** The Knott's Berry Farm Workforce Management team is seeking to add a talented, analytical… more
- Pearson (Hoboken, NJ)
- The Workforce Management Analyst will work to support the forecasting and capacity planning needs of Pearson Customer Service & Support in conjunction with ... the Workforce Management (WFM) team and Operations Leaders. This position is integral to ensuring efficient planning of outsource (BPO) staffing for each Pearson… more
- TEKsystems (Warren, MI)
- …function of the job. The Workforce Analyst is an extension of typical workforce management , with an emphasis on staff management . This role will help ... Description: The Workforce Analyst will primarily work directly...a Global Contact Center perspective. This role will utilize workforce management tools and reporting to make… more
- Toyota (Chandler, AZ)
- … Management Department is looking for a passionate and highly motivated Workforce Management Forecast Analyst . The primary responsibility of this role ... CXOne Call Dashboards phone reporting. + Comprehensive understanding of current industry Workforce Management processes and best practices related to all aspects… more
- Motion Recruitment Partners (St. Louis, MO)
- Workforce Management Reporting Analyst St. Louis, MO **Hybrid** Contract $53.09/hr - $59.82/hr Outstanding long-term contract opportunity! A well-known ... Tables-Formulas. **What You Will Be Doing** + Improve workflow optimization. + Workforce management -Performing health checks on execution and operations. +… more
- Providence (Beaverton, OR)
- …Call Center Analyst , Workforce Management who will:** + Serve as Workforce Management Analyst in a Contact Center environment + Lead all ... Workforce Management (WFM) tasks within the Providence Health Plan Contact Center + Serve as a key player in our ability to maintain a high level of customer… more
- CVS Health (Providence, RI)
- …Budgeting & Analytics will serve as a strategic partner for the Enterprise Workforce Management team and operational leaders. The primary responsibilities of ... processes around labor budgets, labor forecasting and well as other Enterprise Workforce Management initiatives, and will also leverage technical skills (SQL,… more
- JPMorgan Chase (Tampa, FL)
- If you're looking to support a Payment Solutions Center, from a workforce management perspective, you have found the right place. The Workforce Management ... for the Payments Solution Center contact centers. As a Workforce Analyst in Payments you will be...or similar environments + 2+ years experience in a workforce management role + Advanced knowledge of… more
- Amazon (Bellevue, WA)
- …organization to deliver for the customer. Key job responsibilities Key Responsibilities for Workforce Management Analyst : Delivers weekly assessment of the ... ensure business success and is seeking an experienced Senior Workforce Analyst . In this role, you will...within AWS. You will leverage your analytical mindset and workforce management experience to create actionable and… more
- Amgen (Tampa, FL)
- …best work alongside other innovative, driven professionals in this meaningful role. **Business/ Workforce Management Sr. Associate Analyst ** **LIVE** **What ... Under the general direction of the Hub Manager, BUS/WFM Analyst is responsible for HUB reporting and data analysis...Master's degree OR Bachelor's degree and 2 years of Workforce Management experience OR Associate's degree and… more
- Smithsonian Institution (Washington, DC)
- …of collections of objects and specimens of natural history and zoology. Responsibilities The Management and Program Analyst ( Workforce Development) acts as a ... employee and labor relations programs. Serving as an expert in workforce management , development and other associated business functions such as capacity… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for an **APPLICATIONS ANALYST 2 ( WORKFORCE AND RISK MANAGEMENT SYSTEMS)** position. **WORK ... issue tracking policies and guidelines. + Provide proactive status updates to management , customers, and stakeholders. + You meet with customers to identify and… more