- LinkedIn (Mountain View, CA)
- …We are looking for an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Technologist to join our team. In this role, you will be part of ... supporting and evolving our platforms and capabilities that drive demand and engagement for all LinkedIn business lines. LinkedIn thrives through our commitment to… more
- Deloitte (Columbus, OH)
- …V1 / V2; + 5+ years of experience in SAP Sales Cloud & Service Cloud functional and technical configuration & setup including CTI integration; + 5+ years of ... SAP Sales and Service Cloud Senior Consultant As a Functional Senior Consultant...use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our… more
- Verint Systems, Inc. (Columbus, OH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... **Overview of Job Function** **:** As a Sr. Architect of Oracle HCM Cloud applications, you will be responsible for designing, implementing innovative and scalable… more
- Concentrix (Columbus, OH)
- …degree in engineering, computer science or MIS, or equivalent experience. + Genesys Cloud or NICE CX certification + Knowledge of contact center skills, ... Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description Your Journey...Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity… more
- Cisco (Washington, DC)
- …Government Top Secret Clearance w/SCI. Work location Washington, DC What You'll Do CX Americas, US Public Sector Advanced Services delivers innovative, end to end, ... IT. Serving the US Department of Defense, we provide technical expertise, deep knowledge of the public sector domain,...solutions and technology solutions from data, security, mobility, and cloud . Who You Are * Leads customer delivery engagements… more
- University of Washington (Seattle, WA)
- …to enable innovation, learning, discovery, and service." UW-IT's Customer Experience ( CX ) division is a full-service organization providing 24x7x365 support to UW ... the University, representing UW-IT and advocating on behalf of our customers. CX operates the Service Center assisting the UW community; monitors and troubleshoots… more
- Verint Systems, Inc. (Columbus, OH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... responsible for driving innovation and leveraging the power of cloud using cloud -native architecture. The role is...+ Utilize expertise and broad development experience to provide technical leadership to development team members. + Drive the… more
- Amazon (Arlington, VA)
- …interaction design, usability, feasibility, and desirability of proposed Customer Experience ( CX ). Produce working samples and reference code that demonstrate how a ... desired CX could be implemented. Scope of work is at...to understand business impacts, and identify opportunities/problems arising from technical decisions. You work backward from the customer and… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …Enterprise Communications team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for ... so you are encouraged to apply early.** **Purpose** Provides technical support and analysis in a broad range of...against MS SQL DB* Knowledge and Experience with Genesys CX Cloud including flow development in Architect… more
- Verint Systems, Inc. (Columbus, OH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... as implementing that solution for customers. Leveraging expertise in cloud -based technologies, telephony, customer experience strategies, and software engineering,… more
- Verint Systems, Inc. (Columbus, OH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... Engineer contributes to the design, development, and implementation of services on the Cloud Platform. The role utilizes proficiency and skills to work on projects.… more
- Verint Systems, Inc. (Columbus, OH)
- …digit annual growth + Consultative sales experience especially in client adoption of cloud solutions + Ability to mix deep technical expertise with simple, ... At Verint, we believe customer engagement is the core of every global brand....Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX… more
- Cisco (Research Triangle Park, NC)
- …products and management solutions in order to consult the lifecycle of the engagement . You will interact between various Cisco business units, Cisco Partners and the ... Cisco Services Organization including technical support, sales, account management, etc. to carry out...a part of Cisco Customer Experience Centers Professional Services ( CX PS). We support global customer engagements across all… more
- Amazon (Bellevue, WA)
- …and engage in business requirements development - use cases, and high-level CX requirements. - Design architecture, interface, and interaction flow of services and ... APIs. Create personas, customer journey maps, conceptual diagrams, wireframes, prototypes, and CX specs for engineers. Test your designs with customers and iterate… more
- Amazon (Seattle, WA)
- …helping customers discover and purchase relevant products, without breaking immersion or engagement . After our initial launch success, we seek a highly motivated and ... technically strong technical business development manager to help accelerate our growth....pipeline end to end, from identifying opportunities and initial engagement all the way through contract negotiation and onboarding.… more
- Cisco (Herndon, VA)
- …TS/SCI with Full Scope Polygraph (FSP) Clearance What You'll Do CX Americas, US Public Sector Automation, delivers innovative, end-to-end, optimized networking ... and local governments, education, and publicly funded healthcare, we provide senior technical expertise, deep knowledge of the public sector domain, and a strong… more
- Cisco (Denver, CO)
- …You are a solution expert. Working with Cisco partners and colleagues (sales, CX , engineering), your technical knowledge allows you to position, demonstrate, and ... through customer/partner events, internal/external trainings, blogs, and active sales engagement . Your responsibilities: what you do and what success looks… more
- Cisco (San Diego, CA)
- …and technology transformations for our Federal Department of Defense (DoD) customers! CX Americas, US Public Sector Advanced Services delivers innovative, end to ... and local governments, education, and publicly funded healthcare, we provide senior technical expertise, deep knowledge of the public sector domain, and a strong… more
- Cisco (Herndon, VA)
- …Must be onsite 3 days a week at Quantico, VA MCB What You'll Do CX Americas, US Public Sector Advanced Services delivers innovative, end to end, optimized networking ... and local governments, education, and publicly funded healthcare, we provide senior technical expertise, deep knowledge of the public sector domain, and a strong… more
- Concentrix (Columbus, OH)
- …a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive ... marketing technology trends such as impact of cookie-less on CX , and how marketing technologies are going to solve...are going to solve it * Comfortable to lead technical discussions with client architects and business leaders alike… more