- Idaho Division of Human Resources (Boise, ID)
- …supports. Example of Duties + Oversees IT Service functions, which may include call center support services, incident response, end user support and ... IT Manager II - ITS Posting Begin Date: 2024/04/18... to resolve problematic customer issues; + Manages an on- call rotation schedule, and participates in the on- call… more
- Humana (Boise, ID)
- …Obtain all necessary information for facilities and their related pharmacies * Assist the Call Center management team with projects to enhance the workflow and ... Claims Team Leaders & the Pharmacy Claims (Support Services) Manager * Assist pharmacies with claims adjudication * Complete...success of the Call Center * Assist Customer Service team… more
- Elevance Health (Meridian, ID)
- …year of prior utilization management, medical management and/or quality management, and/or call center experience; or any combination of education and ... preferred. + BA/BS degree preferred. + Previous utilization and/or quality management and/or call center experience preferred. + The ability to multi-task and… more
- Marriott (Boise, ID)
- …strong organizational skills * Preferred experience in working with NICE, Omilia or other call center SaaS solutions * Conducts user research to understand user ... **JOB SUMMARY** This opportunity is part of Customer Engagement Center (CEC) Product Channel Team focused on solutions where...We are seeking a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR (Interactive Voice Response)… more
- J&J Family of Companies (Boise, ID)
- …+ Experience working in Network infrastructure environments, unified communication technology, and/or call center operations is preferred Johnson & Johnson is an ... Senior Manager Business Operations - 2406164957W **Description** Johnson &...the carrier spend. + Partners with Regional Network Financial Managers regarding region-specific processes and providers. **Qualifications** + Bachelor's… more
- Verint Systems, Inc. (Boise, ID)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the clients KPI's, or Foresee scoring,… more
- Celestica (Boise, ID)
- …sector. + Proficiency in global services provision, encompassing product installation, repair, call center operations, and spare parts logistics. + In-depth ... understanding of pricing, contracts, and negotiation strategies, with a focus on improving customer financials. + Experience in senior-level communication, remote team management, and cross-functional collaboration. + Proficient in implementing quality… more
- Sunrun (Boise, ID)
- …in working in and supporting teams with strong customer communication functions, including call center expertise. + Ability to create dashboards and reports in ... of issues on day on appointments; + Regularly partner with the Electrification Managers on critical pipeline steps between install and activation, identify and act… more
- Vontier (Boise, ID)
- …degree + Ability to implement innovative account management strategies, avoiding traditional call center or insurance claims methodologies. + Skilled in conflict ... is responsible for managing a team of Service Account Managers , overseeing the relationships with service providers, and ensuring...of leadership experience in managing a team of account managers with a bachelor's degree or six years of… more
- Evolent Health (Boise, ID)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... of training. They interact with lead coordinators for assignments and questions, managers for oversight, guidance, and workday matters, and other coordinators for… more
- Evolent Health (Boise, ID)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Develop a framework for onboarding, training, and development of Provider Network Managers + Ensure compliance with all applicable contracts, regulations, and payer… more
- Driveline (Weiser, ID)
- …to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get hung up and need assistance in-store. ... reporting and photo capture is required. This position reports to one of our local district managers - to be sure you have local support and training, you will need… more
- Evolent Health (Boise, ID)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** + Lead and mentor a team of account executives and managers providing ongoing feedback and support. + Supporting strategic operations and providing… more
- Ricoh Americas Corporation (Boise, ID)
- …May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various ... Services Specialist. This position reports directly to the Site Manager , Site Supervisor or Assistant Site Manager ,...Site Manager , Site Supervisor or Assistant Site Manager , depending on site personnel configuration. **JOB DUTIES AND… more
- CVS Health (Boise, ID)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... to make health care more personal, convenient and affordable. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills… more
- Fresenius Medical Center (Coeur D'Alene, ID)
- …Schedule allows a great work/life balance with flexibility, and some paid on- call + Supports peritoneal and home hemodialysis treatments. Training Provided + ... patients as needed + Position functions as a Patient Educator and Case Manager for patients **PURPOSE AND SCOPE:** The registered professional nurse Home Therapies… more
- Sanofi Group (Boise, ID)
- **About the job** **Job title: Area Business Manager ** Location: Remote / Field** Travel: Ability to travel up to 75% of the time to customers, conventions, ... Vaccines business unit and searching for several area business managers to pave the pathway forward with us.** **The...at sanofi.com!** **Sanofi US endeavours to make our career center accessible to any and all users. If you… more
- Sanofi Group (Boise, ID)
- About the job Job title: Area Business Manager *Location: Remote / Field *Travel: Ability to travel up to 75% of the time to customers, conventions, training, and ... Vaccines business unit and searching for several area business managers to pave the pathway forward with us. The...at sanofi.com! Sanofi US endeavours to make our career center accessible to any and all users. If you… more
- CVS Health (Boise, ID)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... health care more personal, convenient and affordable. The Store Manager In Training (SMIT) job is a development focused...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- FASTSIGNS International (Garden City, ID)
- …and telephone customers. * 2. Develop annual sales plan with Franchise Partner or Center Manager , detailing activities to follow during the fiscal year * 3. ... after order is picked up, implement a call -mail- call program, distribute press releases regarding center ...retail environment (clean, organized and functional). * 14. Support center franchise partner or center manager… more