• Manager, Customer Success

    Humana (Richmond, VA)
    …Agent Retention, Associate Engagement + Successfully executes inbound and outbound calling campaigns + Interacts directly with members on escalated calls and ... connection for associates. The use of these methods must be approved by leadership. ( See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this… more
    Humana (03/22/24)
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  • Social Worker (Case Manager) Suicide Prevention…

    Veterans Affairs, Veterans Health Administration (Hampton, VA)
    …psychosocial stressors, and protective factors. Provides counseling to the patient, caregiver (s), family members, and/or significant others assisting them in coping ... including but not limited to, escorting Veteran to VAMC ER for evaluation or calling VAMC station police to initiate a wellness check if Veteran is off station.… more
    Veterans Affairs, Veterans Health Administration (03/26/24)
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