- TEKsystems (West Palm Beach, FL)
- Description: Helpdesk Analyst /tech - client needs an experienced helpdesk phone troubleshooter to handle Level 1 & level 2 technical support for three thousand ... employees. This position takes calls or tickets from the 1st level incident trackers and primarily included the following issues: resetting passwords in Active Directory, troubleshooting network printer issues and mapping printers, installing software using… more
- TEKsystems (Charlotte, NC)
- Description: As a VOIP Analyst with our client , you will be responsible for optimizing multiple digital platforms for all aspects of the Customer Care Center. ... any future releases and enhancements Be the single point of contact for our client and provide PM services for any future releases or enhancements Assist with day… more
- TEKsystems (Lansing, MI)
- Description: Our client is looking for a Service Desk Analyst that serves as the first point of contact for end users seeking technical assistance over the ... phone, remotely, or through email. The Service Desk Analyst provides one-on-one training on computer software. The Service Desk Analyst prepares training… more
- AON (Alpharetta, GA)
- …and enrollment related escalations received from our call centers. The Resolution Analyst is responsible for assisting our client 's customers with benefit, ... and enrollment related escalations received from our call centers. The Resolution Analyst is responsible for assisting our client 's customers with benefit,… more
- Aston Carter (Hanover, MD)
- …process by ensuring candidates do not pose an unreasonable risk to our client 's personnel and property. A Background Compliance Analyst responsibilities include, ... our clients request a background check, the Background Compliance Analyst plays a vital role in the company's candidate...but are not limited to, interpreting client -required background check requirements, submitting requests for custom screening… more
- TEKsystems (New York, NY)
- …clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the ... request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users...and escalate problems, incidents and requested action items. The client is looking for someone that they can train… more
- Paccar Winch Inc. (Renton, WA)
- Business Analyst - Service Management Apply now " Apply now + Apply Now + Start applying with LinkedIn Start + Please wait Date: Apr 10, 2024 Location: Renton, WA, ... efficiency and effectiveness, and governs managed services operation. The Solution Support Analyst will work in collaboration with the PSSM Program Owner, empowered… more
- Chenega Corporation (Patuxent River, MD)
- Computer Systems Analyst - Intermediate Patuxent River, MD Join our Talent Network Computer Systems Analyst - Intermediate Patuxent River, MD C-CARS-24-064 Are ... Agile Real-Time Solutions (CARS) is looking for Computer Systems Analyst - Intermediate to join our team in the...area. This team supports a Department of Defense (DoD) client . Duties and Responsibilities: * Analyze science, engineering, business,… more
- Pegasystems (Waltham, MA)
- Lead Business Process Analyst Job Category: Business Operations Location: US - Massachusetts - Waltham + ShareCopying **Meet Our Team:** Pega provides innovative ... deep in the details to do so. Your strong client service orientation and flexibility to "do the right...The world's most innovative organizations as reference-able clients + Analyst acclaimed technology leadership in a massive emerging market… more
- Amentum (Springfield, VA)
- Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the US government, its allied partners ... Germantown, MD If you are an experienced Case Management Analyst seeking a way to positively impact US National...office environment is a must. Ability to reach the client 's Colorado Springs, CO facility or Springfield, VA by… more
- BlackBox (Plano, TX)
- …+ Determine the need to deploy field service resources required to deliver client service requests via incident management and dispatch processes through the service ... data to identify and implement lessons learned, efficiencies and enhanced client service. + Continuously expand, research and leverage knowledge of technology,… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role supporting our client . This individual will be supporting traders, analysts and high level executives. The ... primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical assistance from Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to… more
- Walmart (Bentonville, AR)
- …unexpected stakeholder requests. Defines processes and practices for managing client expectations and service delivery. Manages opportunities for service innovation ... and improvement (for example, maintaining the highest level of service-level agreements and accuracy for high-volume case closures). Plans, develops, and implements improvements to the service range to exceed customer expectations. Uses technology to improve… more
- HUB International (Culver City, CA)
- …the account team, which may be comprised of an Account Representative(s) and Benefit Analyst (s) on all client work and deliverables + Ensures account team is ... being a part of the HUB family!" _Clara - Client Service Associate_ **WE'LL TAKE CARE OF YOU.** We...following duties: + Manages assigned book of business, develops client relationships and meets strategic objectives to grow and… more
- HUB International (Ridgeland, MS)
- …**ESSENTIAL DUTIES AND RESPONSIBILITIES:** + In coordination with the Benefit Analyst or Consultant Support Specialist, utilizes the planning calendar and renewal ... timeline to ensure the following items are handled timely: census requests, client follow up, carrier follow up, sending RFP's, preparing presentations, and other… more
- HUB International (Benton, KY)
- …Responsible for monitoring the quality of service provided to the client , including but not limited to: brokerage/marketing services, communications and ... outsourcing/administrative services + Executes marketing of client benefit plans; Writes requests for proposals and submits to insurance carriers and vendors +… more
- Abbott (Orlando, FL)
- …. The position leads a team of Customer Service Representative(s) and Analyst (s) applies a structured methodology for change management activities. The position ... On** + A - Supervise work schedules, PTO, staffing levels to ensure customer/ client calls, e-mail requests and other forms of external and internal customer/… more
- Pegasystems (Boston, MA)
- …with sales, but we partner with everyone to create strong, winning responses to client needs. We have processes, tools, and metrics in place that make the process ... answers; ensure final versions are saved; follow up on win/loss decisions by client . + Follow established RFx response processes. + Ensure that RFx response team… more
- Pegasystems (Columbus, OH)
- …growth. This role will be working with several high profile and complex client engagements and help advance Pega's Industry wide solutions._ **Picture Yourself at ... responsible for Pega applications + Develop and maintain deep client contacts as assigned. + Achieve and maintain assigned...to C suite talent **Pega Offers You:** + Gartner Analyst acclaimed technology leadership across our categories of products… more
- Pegasystems (Cambridge, MA)
- …matters and drives true business impact for the software providers and their client subscribers. **What You'll Do at Pega:** + Develop a trusted advisor relationship ... with multiple stakeholders across the client organization + Leverage industry and product knowledge to...Outstanding presenter **Pega Offers You:** + Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market… more