- Microsoft Corporation (Charlotte, NC)
- …we help our customers get and stay productive with Microsoft 365 product families. The Support Escalation Engineer (SEE) serves as a senior technical leader ... differentiated and connected customer experience. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and… more
- Ricoh Americas Corporation (Commack, NY)
- …wide range of potential issues (Individual users, infrastructure, security, systems admin, Cloud , VoIP etc) and perform root cause analysis. This position reports to ... reports. **JOB DUTIES AND RESPONSIBILITIES** * Provide Tier 3 escalation expertise for client issues and other staff. Exercise...Strong organizational skills with the ability to provide remote support with little to no supervision * Diagnose and… more
- Vanderbilt University Medical Center (Nashville, TN)
- …critical after-hours issue reported. Escalation / Advanced Trouble-shooting -> The Cloud Security Engineer will be expected to review, analyze, coordinate, ... or the root issue is correctly transferred to the appropriate support provider. The Cloud Security Engineer is expected to demonstrate proficiency in… more
- Schlumberger (Houston, TX)
- The DELFI Cloud Operations Support Engineer ...or more DELFI services. * Provide a key technical escalation route between our field and L1 support ... backend services and IaaS / PaaS deployments across Azure and Google cloud products. * Manage incidents from identification to resolution, taking the lead… more
- TEKsystems (Irving, TX)
- Description: Summary: The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is ... support coverage (typically on a voluntary basis) Skills: cloud , azure, tcp/ip protocols, osi model, troubleshooting, wireshark, network infrastructure,… more
- Bank of America (Charlotte, NC)
- Senior Engineer - Hybrid Cloud Platforms Chandler,...and support as needed for the hybrid cloud platforms, and provide escalation support ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- TEKsystems (Overland Park, KS)
- …cloud core infrastructure and shared services. Complete service requests related cloud infrastructure administration. Platform Support Escalation - Engage ... Description: We are seeking a skilled Azure Cloud Engineer for a 12-month contract...- Define and implement processes necessary to maintain and support cloud infrastructure services. Examples include virtual… more
- Parsons Corporation (Alexandria, VA)
- …IT service delivery and builds customer confident post system maintenance & provisioning + Fix Support Escalation Issues; serve on the tier 3 support team ... has an immediate full-time opening for a **Site Reliability Engineer (SRE)** on our IT Support team...of satellite ground system software to hybrid and private cloud infrastructure. You will help manage, support … more
- Amazon (Herndon, VA)
- Description The AWS Networking organization is looking for a Systems Development Engineer to join our Amazon Dedicated Cloud Networking team. As a Systems ... - Identify and troubleshoot recurring platform issues with effective escalation to senior-level engineering teams. - Learn, design, and...In other words, we're the people who keep the cloud running. We support all AWS data… more
- Red River (Columbus, OH)
- **Job Description** The Senior AWS Cloud Engineer will join a team of capable Cloud deployment engineers who focus directly on delivering IaaS solutions for ... of our customers, and it is our goal to support those outcomes. As a Senior member of this...larger number of projects in a supporting or technical escalation role. + Collaborating closely with Cloud … more
- SMBC (White Plains, NY)
- …portfolio of benefits to its employees. **Role Overview** The Cloud Operations Engineer is responsible for the support of complex Cloud solutions ... across Azure/AWS/GCP. Typical day-to-day workload would focus on the support and creation of Cloud resources, capacity management, service right sizing,… more
- CareFirst (Columbia, MD)
- **Resp & Qualifications** **PURPOSE:** Senior Cloud Engineer is responsible for the implementation, 24x7 operational support , automation, availability, and ... application and infrastructure cloud readiness, work on cloud migration plan to support on-premise moves...all systems/services on a 7x24x365 basis. + Providing On-Call escalation and emergency support as needed. +… more
- Wells Fargo (Summit, NJ)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer to join our Technology organization and be part of our Chief Technology Office (CTO) team. Learn ... divisions at wellsfargojobs.com . You will be a hands-on Cloud Observability expert and be part of our innovation...or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced… more
- General Dynamics Information Technology (Fort Meade, MD)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** As an **Azure Cloud Engineer ** for the ICAM program you will be responsible for ... This is a hybrid position that requires regular on-site support and remote work. This position is contingent upon...position is contingent upon contract award. **How the Azure Cloud Engineer will make an impact:** +… more
- Microsoft Corporation (Redmond, WA)
- …everyone can thrive at work and beyond. **Responsibilities** + Coordinate and provide escalation support for datacenter network buildouts + Execute various tests ... that manage the network. We are looking for an ** Cloud Network Engineer II** to enhance and...emphasis on devops -- the ability to script/program to support and operate a cloud -scale network. You… more
- Splunk (Plano, TX)
- …Customer Success, Global Support ). + Prior experience as a Technical Support , Professional Services, NOC, or operations Engineer . + Splunk product ... As the **Senior Director of Global Incident, Escalation and Problem Management** you are responsible for...and cross-organizational collaborative skills. Reporting to the VP, Global Support Delivery, the Senior Director will lead a global… more
- JPMorgan Chase (Plano, TX)
- …of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Engineering Platform Integrated Experience, you ... end monitoring of applications + Resolves most nuances and determines appropriate escalation path + Executes conventional approaches to build or break down technical… more
- American Express (Ames, NY)
- …unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for ... of the organization. **Qualifications:** + Prior Experience of Implementing Cloud HCM Core Module + Expertise in Developing Inbound...working with Oracle SR process for issue resolution & escalation + Familiar with Agile & Waterfall methodology. +… more
- Elevance Health (Cincinnati, OH)
- … cloud security certifications such as AWS Security Specialty, Azure Security Engineer , Google Professional Cloud Security Engineer are strongly ... check, or ask you for payment as part of consideration for employment. **Senior Cloud Vulnerability & Security Advisor** + Job Family: IFT > IT Security & Compliance… more
- Palo Alto Networks (New York, NY)
- …based on optimal architectures. You will also coach your team in helping customers engineer and tune their Prisma Cloud solution based on recommendations and ... them as often as possible - from your well-being support to your growth and development, and beyond! **Your...Career** As the Solution Architects (SA) Manager for Prisma Cloud , you will lead an SA organization that's composed… more