- Lumen (Boise, ID)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have the… more
- Lumen (Boise, ID)
- …us as we digitally connect the world and shape the future. **The Role** The ** Customer Success Advocate ** is a customer -facing role that ensures our small ... leveraging their current Lumen solutions. **The Main Responsibilities** + Implement ** customer success plans** using standardized journey templates to set … more
- Lumen (Boise, ID)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate is a customer -facing role that ensures our small ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Celestica (Boise, ID)
- …making hierarchy on opportunities, projects & programs. + Strategically-serves as a customer advocate who fosters select strategic relationships to gather Voice ... best in class program/project management process in the pursuit of delivering customer and shareholder value. They are responsible to ensure the requisite governance… more
- Celestica (Boise, ID)
- …of the account strategies, tactics and selling propositions + Acts as the Customer advocate to ensure that the organization remains customer -focused ... are a highly motivated individual who can align unique insights to key customer priorities and can engage customers by deliberately linking their business priorities… more
- Celestica (Boise, ID)
- …of the account strategies, tactics and selling propositions. + Acts as the Customer advocate to ensure that the organization remains customer -focused. ... are a highly motivated individual who can align unique insights to key customer priorities and can engage customers by deliberately linking their business priorities… more
- Marriott (Boise, ID)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Celestica (Boise, ID)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... manage a team of multiple global program managers / Customer Focus Team leads on a group of customers...management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for… more
- Marriott (Boise, ID)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Trellix (Boise, ID)
- …sales, engineering, and professional services. + You will serve as a customer advocate capturing and responding to inquiries, concerns, and feedback. ... and reporting of finished intelligence. The role will support customer security operations including planning and risk assessment, vulnerability assessment,… more
- Celestica (Boise, ID)
- …and to enhance value proposition and market competitiveness + Acts as the customer advocate to ensure that the organization remains customer -focused. ... the value proposition of the Celestica HPS products and services, identify customer needs, and provide appropriate solutions. The ideal candidate will possess deep… more
- Humana (Boise, ID)
- …efficient and timely resolutions to our TRICARE beneficiaries and providers * Act as customer advocate by resolving complex concerns in an accurate and timely ... **) ** * Must have 2 or more years customer service experience in a professional environment * Prior...degree (Associate's or Bachelor's) highly preferred + Knowledge of customer service principles and practices - formal training or… more
- Comscore (Boise, ID)
- …opportunities for up-selling Comscore's products to existing clients. + Act as the customer advocate and lens of National Network and Cross Platform clients ... TV and Cross-Platform products and services resulting in proper on-boarding, customer retention, and ability to up-sell additional services. This role will… more
- SHI (Boise, ID)
- …Complete responses to RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the ITAM Services Department at ... **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for...programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM… more
- Astrix Technology (Boise, ID)
- …plans and sales activities are consistent with overall business goals. + Serves as customer advocate and ensures that any major conflicts with customers are ... the targeting of new account opportunities while further developing an existing customer base. **Key Responsibilities:** + Meet and/or exceed sales targets within… more
- Marriott (Boise, ID)
- …maintaining a productive dialogue and exchange of ideas. * Acts as the customer advocate through understanding the account needs and opportunities. * Identifies ... service guarantee" by verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers' 100%… more
- Trinity Health (Nampa, ID)
- …and the highest quality of care. **POSITION PURPOSE:** The Patient Benefit Advocate I is responsible for coordinating payment sources and other activities related ... hospital or who may be seeking to obtain services. The Patient Benefit Advocate I will educate and assist patients with understanding their insurance options,… more
- Astrix Technology (Boise, ID)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... ABILITIES** + Excellent written and verbal communication skills. + Excellent client relationship development skills. + Ability to work independently or with a team. + Excellent interpersonal skills, ability to take initiative, highly organized. + Proven recent… more
- Willamette Dental (Meridian, ID)
- …and continuing education funds. In partnership with the clinical team, the Care Advocate provides quality customer service through the coordination of patient ... need arises. In partnership with the clinical team, the Care Advocate provides quality customer service through the coordination of patient flow and effective… more
- Pearson (Boise, ID)
- …a strong customer mindset (both internal and external) and is a visible advocate for the customer . Builds strong relationships with customers and uses those ... of Pearson Virtual School. The Board Relations Senior Associate is a member of the Customer Success Partners team and will be a Board facing team member who provides… more