- TEKsystems (Boston, MA)
- Hiring: Call Center Customer Service Representative Description: Customer Service Reps are taking 200 calls a day from incoming patients of Dr.'s for ... Parking- Public Transportation is highly encouraged! Top Skills Details: Customer service Call center experience Data entry Health Care experience Additional… more
- Children's Hospital Boston (Boston, MA)
- …here (https://www.childrenshospital.org/programs/ center -airway-disorders) . The Patient Experience Representative I will be responsible for: + Customer ... 73485BRJob Posting Title:Patient Experience Representative ( Center for Airway Disorders)Department:Otolaryngology and Communication… more
- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will represent our ... internet software experience required. Experience One to two years related call center experience preferred; customer service experience required. Specific Job… more
- Baystate Health (Holyoke, MA)
- …Engagement opportunities + Top level Diversity & Inclusion **RESPONSIBILITIES:** The Call Center representative is responsible for receiving and responding to ... multispecialty group in the region. We are seeking a customer service focused individual to join our Radiology team!...and financial health Baystate Health, western Massachusetts' only academic center and tertiary care provider has a… more
- Children's Hospital Boston (Boston, MA)
- …remote option will be 2-3 times a week. Patient Experience Representative (call center ) - Dental 1. Customer Service a. Demonstrates positive and effective ... 74838BRJob Posting Title:Patient Experience Representative (Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per… more
- Massachusetts Institute of Technology (Cambridge, MA)
- Patient Services Representative , Contact Center + Job Number: 23811 + Functional Area: Health Care + Department: MIT Health + School Area: Executive Vice ... Schedule: Email a Friend Save Save Apply Now Job Description PATIENT SERVICES REPRESENTATIVE , CONTACT CENTER , MIT Health, to manage incoming telephone calls and… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …activities for the health center in support of the delivery of patient care . This includes the delivery of exceptional customer service and the accurate and ... immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers...nurses and physicians on the front line of patient care , to the managers who shape our policies, to… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …activities for the health center in support of the delivery of patient care . This includes the delivery of exceptional customer service and the accurate and ... immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers...nurses and physicians on the front line of patient care , to the managers who shape our policies, to… more
- LogixHealth (Bedford, MA)
- …a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards + ... to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... nurses and physicians on the front line of patient care , to the managers who shape our policies, to...to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly… more
- Beth Israel Lahey Health (Boston, MA)
- …include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing skills ... high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting...by offering ideas, identifying issues, and respecting team members. ** Customer Service:** Ability to provide a high level of… more
- Beth Israel Lahey Health (Boston, MA)
- …include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and processes a high… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …welcoming manner wile capturing accurate information in order to provide a superior customer experience. The Patient Access Representative will be expected to ... immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers...nurses and physicians on the front line of patient care , to the managers who shape our policies, to… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... nurses and physicians on the front line of patient care , to the managers who shape our policies, to...to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly… more
- Commonwealth Care Alliance (Boston, MA)
- …experience in a call center environment + Currently or recently employed in customer service, public service, as front-line health care worker, or in a ... for members and all those involved in CCA members' care . The Member Service Representative (MSR) is...also report to and receive daily instruction from contact center leadership. After training, the MSR will be expected… more
- Beth Israel Lahey Health (Cambridge, MA)
- …and applies judgment, or seeks management assistance, to ensure safe patient care when clinical department scheduling protocols do not meet patient needs. + ... the timeliness and accuracy of patient appointments and subsequent patient care . + Strictly follows confidentiality and equipment security and safeguarding… more
- Children's Hospital Boston (Boston, MA)
- …per Week:1 Job Posting Category:Administration, Hospital OperationsJob Posting Description:Per diem - Primary Care Center + Friday 12 pm- 7 pm + Saturday 8:30 ... am to 3:30 + Sunday 8:30 am to 2:30 Patient Experience Representative 1. Customer Service a. Demonstrates positive and effective customer service that… more
- Spectrum (Worcester, MA)
- …multiple software applications + 6 months or more heavy volume phone experience in a customer service/call center job Are you ready to join our team? Now that ... per week. At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and...a lot of potential. What is the Video Repair Representative role? It's about building relationships and turning the… more
- Beth Israel Lahey Health (Boston, MA)
- …This position is eligible for a $750.00 sign on bonus. See important details below. Customer Service Representative 20 Hrs 3pm-7pm The Customer Service Rep ... assures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of menu, timeliness...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Boston, MA)
- …Day (United States of America) Job Summary: Works collaboratively with primary care or specialty physicians, their patients and practices to coordinate and process ... managed care referrals and / or authorizations for patient ...and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:**… more