- Stellantis Financial (Houston, TX)
- …which is enhancing our customer 's experience . Position Summary: Our Customer Contact Analyst /WFM is responsible for managing the Dialer system and ... and staffing summaries to guide decision-making. Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system… more
- Amazon (Bellevue, WA)
- …and entry of important process issues to root cause the reason for bad customer experience - Work across teams with stakeholders to prioritize and deliver ... pride in organizing and communicating work. The Senior Business Analyst on the Amazon AIR CX Strategy,... Experience with Excel - 5+ years of experience in a business analyst , data … more
- Ally (Raleigh, NC)
- …constantly evolving, so shouldn't your opportunities be, too? **The Opportunity** The Digital Analyst - CX will be responsible for monitoring and analyzing ... **The Skills You Bring** * 1+ years of analytics experience . * Bachelor's degree preferred. * Experience ...discount programs. Who We Are: Ally Financial is a customer -centric, leading digital financial services company with passionate … more
- Baylor Scott & White Health (Dallas, TX)
- … as a Data Scientist, Data Engineer, Machine Learning Engineer, Data Principal, Customer Intelligence Analyst , CX Analytics Analyst , Quantitative ... **JOB SUMMARY** As a Senior CX Researcher, you hold a pivotal role in advancing customer experience and driving innovation across our digital products and… more
- DISH Network (Englewood, CO)
- …VOC Senior Analyst reports to the Head of Consumer Insights on the Customer Experience Transformation Team. **Drive CX actionable insights strategy:** + ... Mobile, DISH Wireless, OnTech and GenMobile. **Department Summary** Our Customer Experience Operations (CXO) teams go above...CX Journey teams to integrate journey insights into CX strategies and initiatives **Skills, Experience and… more
- Liberty Latin America (San Juan, PR)
- …and execute operational enhancements. Responsible to drive improvements for the overall customer experience . Focus on improving the expericience of that Whatsapp ... satisfaction data to extrapolate meaningful information to prioritize and target customer experience improvement opportunities. + Responsible for the oversight… more
- Meta (Sunnyvale, CA)
- …on improving customer experiences across the end-to-end customer journey. As the Customer Experience Analyst at Reality Labs, you will be part of a ... **Summary:** The Reality Labs Customer Experience ( CX ) team...the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead Responsibilities:… more
- Cisco (San Jose, CA)
- What You'll Do The Analyst Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program ... focused on strategic engagement and developing long term relationships with the industry analyst community across the globe. You will act as a key strategic advisor… more
- Spectrum (Charlotte, NC)
- …BE PART OF THE CONNECTION As a Senior Digital Service & CX Analyst , you'll support customer experience requirements, process design, system changes, ... customers the help they need without human intervention. Our CX and customer service innovation helps deliver...IVR digital self-service. WHAT OUR SENIOR DIGITAL SERVICES AND CUSTOMER EXPERIENCE ANALYSTS ENJOY MOST + Having… more
- Lowe's (Mooresville, NC)
- …seek someone with a customer -centric mindset and excellent communication skills. Prior experience with CX platforms like Medallia or Qualtrics and tools like ... **Job Description:** The Customer Insights Sr. Analyst drives ...with suppliers to bring in best-in-class research techniques and CX management. **Requirements:** + Bachelors or advanced degree in… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com. **Overview of Job Function:** The Client Analyst is responsible for survey design, data evaluation, and...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Columbus, OH)
- …with product launches, ongoing company updates, and industry trends. + Manage analyst inquiries, customer references, research calendars and participation in ... and competitors to internal stakeholders. + Support annual events including Verint's Customer Conference and Verint Analyst Days. **Minimum Requirements:** +… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... related field or the equivalent work experience . + 3+ years of experience as a business analyst or business process analyst . + Strong MS Office and BI… more
- L'Oreal USA (New York, NY)
- …/ Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 177074 Analyst , Amazon Catalog - L'Oreal Consumer Products ... York Digital Full - Time 27-Mar-2024 Job Title: Catalog Analyst - Amazon Division : Consumer Products Division Location...will work with the E-Commerce Sales, Supply Chain, Packaging, CX teams to ensure timely content availability and clean… more
- Motion Recruitment Partners (San Francisco, CA)
- …**Required Skills & Experience ** + Minimum of 2 years of relevant experience in financial services, technology and/or customer support. + Safety - must ... Compliance Analyst San Francisco, California **100% Remote** Contract $36.67/hr...have account management experience , Trust and Safety background, experience in… more
- Quality Technology Services, LLC (Atlanta, GA)
- …professionals that have one thing in common, the passion to provide an excellent customer experience . Your talents and innovation will be supported by Servant ... + Experience with ARGUS, Workday, Salesforce, Adaptive Insights and Office Cx . + Experience providing financial and analytical support to a real… more
- Foundever (DE)
- …uns herzlich willkommen! Foundever (TM) ist ein weltweit fuhrendes Unternehmen im Bereich Customer Experience ( CX ). Mit 170.000 Mitarbeitern auf der ganzen ... Reporting Analyst (m/w/d) Jetzt bewerben " + Bewerbung starten...und digitale Unternehmen. Dafur setzen wir uns mit innovativen CX -Losungen, modernen Technologien und umfassender Expertise ein. Wir unterstutzen… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Benefits Analyst will be responsible for the day-to-day initiatives of all annual projects… more
- Arizona Public Service (Phoenix, AZ)
- …Real-Time Analyst (RTA) is responsible for monitoring the performance of all Customer Experience ( CX ) Center queues, including customer inquiries, ... WFM Real Time Analyst Apply now " Date: Apr 10, 2024...High School Diploma or GED plus two (2) years experience in customer contact centers or comparable… more
- Verint Systems, Inc. (Columbus, OH)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Analyst , CAO Finance will provide financial support for the various business units… more
