- Novo Nordisk Inc. (Plainsboro, NJ)
- …adjustments on customer centric campaigns to improve the overall value and customer experience . Utilize data analytics to gain insights into customer ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- American Honda Motor Co Inc (Torrance, CA)
- …define optimal customer experience and facilitate multiple, cross-functional CX strategy projects. Play a critical role in leading design research, ... experiment design, and visualization of customer experience strategy . Deliver research... experience . Incorporate insights from Analytics team and CX Experience research to prioritize user needs,… more
- American Honda Motor Co Inc (Torrance, CA)
- …a critical role in leading design research, experiment design, and visualization of customer experience strategy . Deliver research plans, insight summaries, ... Bring the Future!Job PurposeLead multiple, cross-functional CX strategy projects to define optimal customer experiences...7+ years of professional experience within a customer -focused organization; experience in CX ,… more
- Stellantis Financial (Houston, TX)
- …team and culture and contribute to our core mission which is enhancing our customer 's experience . Position Summary: Our Customer Contact Analyst/WFM is ... Job Duties and Responsibilities Provide real-time dialer support to ensure strategy execution and workforce objectives, including system testing and compliance with… more
- American Honda Motor Co Inc (Torrance, CA)
- … satisfaction and creating promoters around digital purchasing. We will transform the customer experience across all channels and improve associate & dealer ... we want you to join our team to Bring the Future!Job PurposeThe Digital Purchase Experience Value Stream is working to build customer loyalty by improving … more
- American Honda Motor Co Inc (Torrance, CA)
- …analytics, media, SEO/SEM, etc. a plus)Understanding of UX/UI design principles, customer psychology/behavior Strong project management skills, with experience ... team membersContinuously improved website UX, speed and performanceSuccessful completion of Customer Service Experience and ISD Theme Sheet planning… more
- American Honda Motor Co Inc (Torrance, CA)
- …QA on digital properties to ensure model release meets Stakeholder and Customer expectations. Qualifications, Experience , and SkillsBachelor's degree 6+ years of ... user design and asset development. Understanding of UX/UI design principles, customer psychology/behavior Strong project management skills, with experience … more
- West Technology Group, LLC (Atlanta, GA)
- …and engaging conversational experiences. Our Mosaicx team is focused on delivering Customer Experience ( CX ) outcomes leveraging digital messaging, ... Executive- New Logo.As the core component of our growth strategy , the Account Executive- New Logo will be directly...industry and you have a proven track record in customer experience and contact center technology solution… more
- Metasys Technologies, Inc. (Lake Waukomis, MO)
- …future state of communications. Support the commitment to create an exceptional customer experience by improving communications and brand relevance and ... formulate recommended solutions and gain consumer insights to optimize the customer experience .Metasys Technologies is an equal opportunity employerAll… more
- Warner Bros. Discovery (Seattle, WA)
- …New Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. ... will be a core contributor within the Tier 3 CX Special Operations team and will collaborate cross-funct ionally...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Amazon (Bellevue, WA)
- …can find and discover anything they might want to buy online. The Amazon AIR CX Strategy , Insight and Program team is looking for an analytical and ... work. The Senior Business Analyst on the Amazon AIR CX Strategy , Insight and Program team is...process issues to root cause the reason for bad customer experience - Work across teams with… more
- Bridgestone Americas (Dallas, TX)
- …Marketing **Position Summary** We are currently seeking a talented Senior Manager, Digital Marketing CX Strategy to join our team at Digital Marketing team at ... about this role: The Senior Manager, Digital Marketing and CX Strategy is responsible for strategic oversight...manages will work cross-functionally to enhance the digital and customer experience for critical audience segments in… more
- City of Tacoma WA (Tacoma, WA)
- …Analysis documentation + Assist with Service Management Office SharePoint site + Assist with Customer Experience ( CX ) strategy development + Learn SIPOC ... a college student to apply their current studies, receive hands-on experience , and work side-by-side with experienced information technology professionals at Tacoma… more
- Fors Marsh (VA)
- …Practice is currently seeking an experienced professional to lead and expand our customer experience research and advisory efforts in the federal sector. We're ... who brings a blend of strategic insight, leadership in customer experience , and the ability to foster...Leading new business and proposal efforts to support long-term strategy and expand Fors Marsh's federal CX … more
- Aston Carter (Torrance, CA)
- …or similar, a plus. 7+ years of professional experience within a customer -focused organization; experience in CX , human-centered design, design thinking, ... Description: Lead cross-functional teams in design of customer experience /journey to deliver compelling, easy... experience . Incorporate insights from Analytics team and CX Experience research to prioritize user needs,… more
- Amazon (Detroit, MI)
- …services you are accountable for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- MetLife (NY)
- …a modern, agile marketing organization that nurtures, develops, and attracts top talent. The Customer Experience ( CX ) Lead will be the key person responsible ... to customer journeys, business goals and larger CX strategy . . Define CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Amazon (Bellevue, WA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Eptura, Inc (Austin, TX)
- …& roadmap delivery aligned CS strategy initiatives. + Work with CX leadership to identify target markets, customer segments, and distribution channels ... company's CX strategy . + Drive prioritization...years of experience and proven success in customer experience ( customer success, professional… more
- General Motors (Columbus, OH)
- …Team ( Strategy , Card Portfolio, Operations, Marketing), Vehicle Brands, Customer Experience , Marketing, Services & Experiences, Energy, Insurance, Vehicle, ... + Partner with internal / external strategic teams (eg, customer research, advanced data & analytics, corporate strategy...& technical capabilities to support a world-class dealer and customer experience + Collaborate with the Loyalty… more
