• Intake Associate

    Beth Israel Lahey Health (Woburn, MA)
    …Duties & Responsibilities including but not limited to:** * Provides superior customer service to internal and external clients, customers and patients. ... 0 **Work Shift:** Day (United States of America) The Intake Associate (IA) works in a supportive role to...the needs of our customers and consistently adheres to Customer Service standards. * Participate in departmental… more
    Beth Israel Lahey Health (04/12/24)
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  • Clinical Intake Specialist-McDowell-Sign…

    TERROS, Inc. (Phoenix, AZ)
    …receiving behavioral health and/or substance use treatment services. + Provides excellent customer service to patients, internal and external provider agencies, ... share an exciting and rewarding opportunity for a Clinical Intake Specialist working at our McDowell Road location ....as needed. + Conducts face to face, telehealth and telephonic interactions with patients, family or other involved parties… more
    TERROS, Inc. (03/28/24)
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  • Assistant Director of Field Operations…

    State of Massachusetts (Boston, MA)
    …and supervision for field staff responsible for effectively and efficiently delivering quality customer service within a trauma informed service delivery ... Communities (EOHLC) is seeking anAssistant Director of Field Operations for Intake Coordination (IC) in the Division of Housing Stabilization!* *_AGENCY MISSION:_*… more
    State of Massachusetts (03/13/24)
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  • Emergency Assistance (EA) Intake

    State of Massachusetts (Boston, MA)
    …Agreement as required.*__* _ _ *_DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):_* *_1) Customer Service :_* . Maintain a high level of professional customer ... and prioritize tasks. 5. Demonstrated experience in a call center and/or phone-based customer service 6. Bilingual candidate preferred (ability to read, write… more
    State of Massachusetts (02/24/24)
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  • Intake Counselor (Degreed) PT

    Universal Health Services (Lawrenceville, GA)
    …Physicians, and the Emergency Departments. Works as a Team Player to ensure Customer Service to patients, families, and other Associates. Responsible for on-site ... Responsibilities Due to continued growth, we are seeking an experienced Intake Counselor with recent behavioral health experience who will e nsure that all intake more
    Universal Health Services (03/29/24)
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  • EEO Counselor

    Koniag Government Services (Chantilly, VA)
    …**,** is seeking experienced EEO Counselors to support **KPS** and our government customer . These roles will be in our Chantilly, VA office, with the opportunity ... method of conducting an informal counseling inquiry may be video and/or telephonic interviews. + Follow all Client Counseling Procedures and use appropriate forms… more
    Koniag Government Services (04/13/24)
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  • Medical Assistant

    Upperline Health (Danville, KY)
    …license and minimum state required liability auto insurance. + Extremely strong customer - service orientation and work ethic. + Exceptional organizational skills ... clinical support, this individual will be providing care coordination, including all telephonic and back-office support required by the team of clinicians. In this… more
    Upperline Health (04/12/24)
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  • Customer Solution Center Appeals…

    LA Care Health Plan (Los Angeles, CA)
    Customer Solution Center Appeals and Grievances Coordinator I Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances Coordinator I supports the Customer more
    LA Care Health Plan (03/14/24)
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  • Director, IS Service Delivery

    CareOregon (Portland, OR)
    …and vendor management + Strong knowledge of ITIL and ITSM + Strong knowledge of customer service and end user experience best practices + Working knowledge with ... to complex, business critical processes and systems + Ability to provide excellent customer service , communicate clearly with end users, and inspire others to… more
    CareOregon (04/16/24)
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  • Admissions - Call Specialist- Full Time Days

    Universal Health Services (Harahan, LA)
    …performing administrative duties, crisis intervention, telephonic triage and inquiries, and customer service . + Ability to set priorities and work with ... and eating disorders, River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on… more
    Universal Health Services (03/29/24)
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  • Regulatory Specialist I

    MyFlorida (Tallahassee, FL)
    …and procedures. Minimum Requirements: + Must have one (1) year of customer service experience. Information contained in responses to Qualifying Questions ... Date: 08/07/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Division of Service Operations Customer Contact Center REGULATORY SPECIALIST… more
    MyFlorida (02/10/24)
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  • Regulatory Specialist II

    MyFlorida (Tallahassee, FL)
    …04/29/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Division of Service Operations Customer Contact Center REGULATORY SPECIALIST ... attached to provide additional information. Our Organization and Mission: The Division of Service Operations manages the Central Intake and Licensure unit, the… more
    MyFlorida (04/19/24)
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  • Regulatory Specialist III

    MyFlorida (Tallahassee, FL)
    …04/29/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Division of Service Operations Customer Contact Center REGULATORY SPECIALIST ... attached to provide additional information Our Organization and Mission: The Division of Service Operations manages the Central Intake and Licensure unit, the… more
    MyFlorida (04/19/24)
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  • Admission Clinician - Day Shift (MA/MSW)

    Universal Health Services (Stuart, FL)
    …website at https://coralshoresbehavioral.com Position Summary: The Admissions Counselor provides telephonic and in-person risk assessment to assist the physician in ... with referral sources and potential patients, coordinates the referral and intake process, facilitates the admission process and maintains communication with… more
    Universal Health Services (03/29/24)
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  • RN Transfer Coordinator

    University of Virginia (Charlottesville, VA)
    …for patient and employee information. Actions are initiated to meet or exceed customer /co-workers expectations in delivering service by implementing the I Make ... Responsible for the intake and logistics of facilitating outside hospital requests...Tasks include: identification and triage of calls to appropriate service lines communication with accepting physicians coordination with UVA's… more
    University of Virginia (02/29/24)
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  • Care Navigator - Contact Agent

    Cecelia Health (Bethesda, MD)
    …members. In this role, the Care Navigator - Contact Agent will complete telephonic intake screening questionnaires, conduct cold calls to pursue member ... clinicians and plays a pivotal role in delivering outstanding customer service to our members. Primary Responsibilities:...and outbound calls to support our members. + Complete intake screening questionnaires with members. + Conduct cold calls… more
    Cecelia Health (04/18/24)
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  • Bilingual Relationship Coordinator

    Healthfirst (NY)
    …GED. + Fluency in reading and speaking English and additional language(s) + Member / Customer Service experience. + Availability to work for 8 1/2 hours shift, ... The Relationship Coordinator solicits and provides information via telephonic efforts in support of Healthfirst's Medicare Advantage Plan, Complete Care (MAP),… more
    Healthfirst (04/03/24)
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  • Pharmacy Benefit Specialist II

    CareOregon (Portland, OR)
    …support position, requiring Pharmacy Technician Certification. Core responsibilities include customer service , claims processing, prior authorizations, formulary ... exceptions, appeals, grievances, and project participation. Essential Responsibilities Customer Service and Claims Processing + Communicate in a professional and… more
    CareOregon (03/21/24)
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  • Support Specialist

    Healthfirst (NY)
    …Qualifications: + High School diploma or GED equivalent + Experience in a customer service environment + Experience working in a fast-paced environment that ... the primary care/case managers (PCM/CM) with non-clinical activities such as providing telephonic outreaches to members for completion of service assessments,… more
    Healthfirst (04/24/24)
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  • Manager, Medicare Benefits Enrollment

    Healthfirst (New York, NY)
    …established by yearly audit plan in the areas of Enrollment, Medicaid and Customer Service surveys; tracking of applications/documents. + Directs the Enrollment ... Virtual Work Platforms (using VPN), and scanning. + Supervises telephonic and field staff. This includes observing staff in...and guaranteeing quality of patient information resulting in maximum customer service . + 1 year of healthcare… more
    Healthfirst (04/03/24)
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