- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth: -… more
- SHI (Richmond, VA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Rocket Software (Richmond, VA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Veracity Consulting Group (Glen Allen, VA)
- …where you can be curious, creative and challenge yourself daily? Today, we're ready to add a Customer Success Manager to our ICAM team. As the Customer ... Key activities for this position will include building and managing the Customer Success organization for ICAM efforts and managing a team responsible for: +… more
- Forrester (VA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... with Forrester. Monitoring the health of customer relationships, the Customer Success Manager will predict and navigate customer challenges… more
- Verint Systems, Inc. (Richmond, VA)
- …professional growth opportunities. Learn more at www.verint.com. **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a strategic role ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Microsoft Corporation (Reston, VA)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager (CSAM), you are the primary … more
- Broadridge Financial Solutions (Richmond, VA)
- …award-winning services to our customers and ultimately build customer value. Were seeking a Customer Success Manager to work with our stellar team! The ... Customer Success Manager will play an integral role in the growth of our business by building strong working relationships with customers and providing… more
- Amazon (Arlington, VA)
- …businesses becoming successful selling partners and is seeking a dynamic and motivated Manager , Customer Success Management for our Black Business ... Accelerator (BBA) team. The Manager , Customer Management will lead a team of Customer Success Managers responsible for the growth and development of… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Manager , Customer Success is responsible for member retention through active ... engagement with high-risk members. The Manager , Customer Success + Oversees member retention through active engagement with high-risk members. Handles… more
- Wolters Kluwer (Richmond, VA)
- …high quality and effective care. In this remote-friendly role, you will report to the Customer Success Manager within the Health division of Wolters Kluwer. ... **Essential Duties** The Customer Success Specialist, Implementation is a key...and onboarding activities. + Where appropriate, coordinate with Engagement Manager to execute supporting implementation activities + Project Consulting/Best… more
- Wolters Kluwer (Richmond, VA)
- **LOCATION:** Remote US **OVERVIEW** You will lead a regionally focused Customer Success team to manage the utilization customer life cycle across the ... and team development. You will report to the Director, Customer Success . **DUTIES** + Customer ...years direct healthcare provider experience, preferably in a project manager or IT function + Prior experience managing people… more
- Amazon (Arlington, VA)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more
- Amazon (Arlington, VA)
- …business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Instock… more
- Wolters Kluwer (Richmond, VA)
- …will be in Eastern Standard Time or Central Standard Time.** The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- iCIMS (Richmond, VA)
- …white space expansion and execution. + Partner Closely with broader Account Team (Account Manager , Customer Success Manager , Technical Partner) to drive ... Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the support… more
- Verint Systems, Inc. (Richmond, VA)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Confluent (Richmond, VA)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... as an important Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer facing role. Besides… more
- ServiceNow, Inc. (Vienna, VA)
- …get our customers to adopt faster with time to value. This role is part of our Customer Success Org that is the core to our customer experiences. Our Product ... and supportive experiences for people at work. As the Manager of Product Success , you will report...this role. + Partner closely with Business Unit GM's, Customer Success leaders, Training and Partners to… more
- Capital One (Mclean, VA)
- Locations: VA - McLean, United States of America, McLean, Virginia Technical Account Manager , Partner Success , Enterprise Data **Job Description** We are seeking ... an Technical Account Manager who is passionate about technology and eager to...the technical skills to ensure that we build compelling, customer -oriented solutions. Success in the role requires… more