- Renaissance (OH)
- …(must live in or near territory)** **As a District Customer Success Manager , you will:** + Drive adoption, retention , and expansion among some of our ... them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Nearpod by Renaissance, you are a part of the… more
- Robert Half The Creative Group (St. Louis, MO)
- Description Robert Half is seeking an experienced CRM/ Customer Engagement Manager for a St Louis, MO client. This is a remote, part time, on-going project to ... Firebase Proven success in the following: + Creating and executing customer relationship management campaigns + Developing and implementing CRM best practices. +… more
- Center for Life Management (Derry, NH)
- …staff data. Diversity, Equity and Inclusion - 5% of position The Recruitment and Retention Manager will lead CLM's initiatives around ensuring our workforce is ... TEAMS or in-person to assess the new hire's assimilation, success and concerns within the CLM work environment. The...concern. Upon completion of the analysis, the Recruitment and Retention Manager , working in collaboration with the… more
- Spectrum (Charlotte, NC)
- JOB SUMMARY The Residential Retention Manager will oversee the day to day activities and performance management of in-house retention teams supporting ... functional teams (ie Marketing, Care, Direct Sales) on business case development for customer retention programs. + Track offer performance and ensure offer mix… more
- FirstLight Fiber (Portsmouth, NH)
- …carriers, and leading enterprises across various sectors. Position Overview: As a Client Retention Manager in Sales, you will be responsible for developing and ... their overall experience, and fostering continued business partnerships. As a Client Retention Manager , you will be responsible for managing client… more
- American Express (Phoenix, AZ)
- …data to drive accurate data-driven business outcomes. **Primary Responsibilities:** The EDG Sr. Manager of Data Retention Strategy will be responsible for: 1. ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Unilever (El Segundo, CA)
- …lines, speaking up, and collaboration-and we're ready for you to join our team! The Manager , CRM, and Retention , plays an essential role on the digital marketing ... solver and has a proven track record in driving success in email and SMS channels. **This is a...Create personalized marketing initiatives at each stage of the customer lifecycle to increase retention , incentivize repeat… more
- NBC Universal (Orlando, FL)
- …as one team to innovate and deliver what's Next. The Sr. Manager , Retention Marketing role is responsible for driving customer retention and reducing ... plans across multiple channels and teams are critical for success . In addition, this position is pivotal to ensuring... customer experience + Owns and authors existing customer retention marketing plan; Works closely with… more
- Wolters Kluwer (Kennesaw, GA)
- **Wolters Kluwer Tax & Accounting North America** is looking for a ** Manager , Sales Business Retention ** to join our team in our Kennesaw, GA office! **_*This is ... and solutions that simplify the tax and accounting compliance ecosystem. As the ** Manager , Sales Business Retention ** for **Wolters Kluwer Tax & Accounting North… more
- Walmart (Bentonville, AR)
- …The Role** We are looking for a business strategist to join the Walmart+ Member Retention Strategy team. This role sits within the Business team and will be deeply ... is adaptable, strategic, & results-oriented with a deep passion for deepening customer relationships in membership programs. **What you'll do ** + **Analyze business… more
- US Bank (Columbus, OH)
- …from Day One. **Job Description** Product Managers at US Bank are customer obsessed in driving product planning, visioning, development, management, and customer ... product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs,… more
- Spectrum (Charlotte, NC)
- … customer experience. Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists ... engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken...regard to actionable items to be taken to improve customer experience and improved retention rate. Ensure… more
- Spectrum (Pharr, TX)
- … experience. + Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists ... engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken...regard to actionable items to be taken to improve customer experience and improved retention rate. +… more
- PSSI (Escondido, CA)
- …Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America **OUR VISION:** To be the leading food ... diversity, and invest in their development through coaching and training. + ** Customer Focus:** We strive to exceed our internal and external customers' expectations… more
- Eptura, Inc (Atlanta, GA)
- Customer Success Manager Atlanta,...PlanHat, Totango, Gainsight etc.). + A solid understanding of customer success metrics (Gross Retention , ... them the opportunity to thrive. **Role Overview:** As a Customer Success Manager , you will...a book of business and own user adoption and customer retention within these accounts. Your goals… more
- Justworks (New York, NY)
- Senior Manager , Customer Success at Justworks...and retention + Scale and grow the Customer Success Management group to meet the needs ... out how and why things work. As a Senior Manager of Customer Success Management,...Management, you will function as a brand owner, relationship manager , and retention master. You will be… more
- CloudZero (Boston, MA)
- …would love for you to be a part of it! About the Role: CloudZero is looking for Customer Success Manager (that will join our team in August) to support the ... growth of the Customer Success organization and help drive best...role will be measured by delivering high net revenue retention , low customer logo churn, high software… more
- RevenueWell (Chicago, IL)
- …this opportunity might just be for you. WHY WE'RE LOOKING: We are adding an Enterprise Customer Success Manager to our Customer Experience Department who ... our full suite of products and services. As their Customer Success Manager you will... customer success strategies that drive customer satisfaction, retention , and growth. + Analytical… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks...multi-task + Demonstrated track record of a passion for Customer Success and driving retention strategies ... and partner with others to effect change! As a Customer Success Manager , you will...and identifies customers that are at risk to initiate retention strategies proactively + Promotes new key products, benefits,… more
- Fortive Corporation (PA)
- Overview: The Regional Manager , Customer Success is responsible for leading the Industrial Scientific Customer Success teams within a defined region. ... Deal Desk Representatives. In this critical role, the Regional Manager , Customer Success will ensure...ideal customer experience leading to world class customer health scores, net dollar retention , and… more