- Cornerstone onDemand (Boston, MA)
- …Degree, or equivalent experience required. + Minimum of 6 years' experience in a customer support manager role. + Experience managing Enterprise support ... **Job Title: Senior Manager , Global Customer Support ** **Job Description:** The Senior Manager , Global Customer Support will have a passion for… more
- Berkshire Bank (Pittsfield, MA)
- …Retail Banking **Department:** Customer Support Center **Reports to:** Customer Support Manager **Status:** Non-Exempt **Grade:** 6 **Pay Range:** ... **Position** : Customer Support Specialist - First Shift **Location** : Pittsfield, MA **Division:**… more
- Bank of America (Boston, MA)
- …a great opportunity available as it is seeking an Anti-Money Laundering (AML)/Know Your Customer (KYC) Business Support Manager . The AML/KYC Business ... Business Support Manager II - Global Commercial Banking Charlotte, North Carolina;New York, New York; Jacksonville, Florida; Chicago, Illinois; Dallas, Texas;… more
- Citizens (MA)
- …in support of a meaningful customer experience. The Fiduciary Business Support Manager is responsible for the management and execution of the fiduciary ... and drive efficiency within a strong control environment. The Fiduciary Business Support Manager assists in designing scripts/controls, shepherding them through… more
- Geocomp Corporation/GTX (Acton, MA)
- …relationships through regular communication, follow-ups, and exceptional customer service + Support the Sales Manager and Sales Account Manager when ... Inside Sales Specialist We are seeking a proactive, motivated customer -focused professional to join our dynamic sales team in...geotechnical industry. You will be reporting to the Sales Manager of the Products Division Your primary goal will… more
- Vestis Services (Worcester, MA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... of all customer service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch Manager for approval… more
- Sanofi Group (Boston, MA)
- **Job Title: Customer Engagement Manager ** **_(Grade will vary dependant on the specific country situation )_** + _Grade: L2-2_ + _Hiring Manager : Ashley Del ... satisfaction and growth for our business. **Job Description:** The Customer Engagement Manager is responsible for engaging...to which you are applying Before applying, inform your manager so they may support your career… more
- Wolters Kluwer (Boston, MA)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Implementation and Project Management + Develop effective ... their growth and development. You will report to the Manager , Customer Success. The territory will be...execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …to ensure customer satisfaction. About the Role: In this position, the Product Support Manager is primarily responsible for a team of Product Support ... troubleshooting and resolving issues while providing exceptional service. Additionally, the Product Support Manager is responsible for assigned customers and is… more
- Marriott (Boston, MA)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager / Product Owner (PO), Customer Management Products is responsible ... for supporting technologies that deliver services and support to our Customer Management Products and...backlog and reflect changes in business priorities. The Senior Manager / Product Owner (PO) will demonstrate management skills… more
- DataRobot (Boston, MA)
- …effectively internally and externally. + Collaborate closely with team members to support customer accounts + Develop a comprehensive understanding of ... to drive greater impact and value from AI. The Customer Success Manager is a polished communicator,...and engage with other resources across DataRobot, such as customer -facing data scientists, field engineers, support , and… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... inspires the adoption of solutions, services, educational offerings, and support . Ultimately, in addition to the prime customer... support . Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty… more
- Randstad US (Danvers, MA)
- …thrive in a fast-paced environment? Our client seeks a Customer Service Account Manager to handle inquiries, process orders, and support our sales team. As a ... customer service account manager . + danvers...+ SL Dynamics + Multi-tasking + Decision Making + Customer support Qualifications + Years of experience:… more
- Ford Motor Company (Boston, MA)
- …+ Demonstrate exceptional customer service by providing consistent, timely and accurate customer support + Reinforce the value and benefits of Ford Pro ... sales and continual expected growth. **In this position ** As a Customer Success Manager , you will provide best-in-class experience while you work with a diverse… more
- Quadient (Boston, MA)
- Position Title: Customer Marketing Manager Location: US Remote (East Coast US preferred) **The role:** Responsible for the execution of lead generating digital ... email, website response/inquiries, social media and direct messaging. The Customer Marketing Manager has a focus on...needs and align cross-sell and upsell campaign execution and support . + Collaborate on customer communication and… more
- Sharecare, Inc. (Somerville, MA)
- …**Job Summary:** We are searching for a dedicated, supportive Call Center Assistant Manager who can coach and motivate call center representatives as they field ... calls from clients. The Call Center Assistant Manager will assist in the training process, ensuring that...well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer ... loyalty, adoption, and implementation of Trellix Solutions. This dynamic and customer centric individual must be comfortable consulting with large customer … more
- Wolters Kluwer (Boston, MA)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager is ... the Project Manager will be the main contact for the customer and internal partners during onboarding. They are responsible for coordinating, organizing, and… more
- Amazon (Boston, MA)
- Description The AWS Healthcare & Life Sciences marketing team is seeking a customer and events marketing manager to spearhead the development and execution of ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- Pacific Northwest National Laboratory (Boston, MA)
- …a Project Manager 1. In this role, the candidate will support the US Department of Energy/National Nuclear Security Administration's (DOE/NNSA) Office of Nuclear ... of project activities and be accountable to the NSDD Sustainability Program Manager for expert delivery and customer relationship development. This candidate… more