- Robert Half Technology (Nashville, TN)
- …and interpersonal skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. + Ability to work ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...support role is essential. + Strong knowledge of desktop operating systems (eg, Windows, macOS), software applications, and… more
- Insight Global (Fort Mill, SC)
- Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites ... tracks and monitors the problem to ensure a timely resolution Provdes as 2nd level ( Tier II ) support to other helpdesk technicians Relies on expdrience and… more
- Vectrus (Bremerton, WA)
- …to obtain and maintain a Counterintelligence (CI) Polygraph The Systems Administrator II - Desktop Support are the Tier 2 team members of an Information ... and professionalism. We have an exciting opportunity for a Senior Systems Administrator II - Desktop Support - Top Secret clearance in the Bremerton, WA… more
- Sierra Nevada Corporation (Dayton, OH)
- …Comprehensive troubleshooting skills of industry standard hardware and software products/services **Preferred:** + Tier II desktop support experience + ... developing innovation solutions? Join our team! As an IT Support Technician II , you will be using...new and existing computing hardware. + Provide basic network support ensuring desktop and other networked peripherals… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …- Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... Help Desk Tier II Desktop Specialist...least two (2) years' experience supporting all phases of desktop support to include software, hardware, and… more
- TEKsystems (Columbus, OH)
- Description: Summary: An IS Desktop Support technician serves as tier II support for all technology related issues at Nationwide Children's Hospital. ... and procedures. Principal Duties and Responsibilities: * Serve as tier II support of contact...empathetic presence both virtually and in person. Skills: Installs, Desktop , deployments, Desktop , Windows 10, Troubleshooting, Customer… more
- Trinity Health (Columbus, OH)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Insight Global (Scottsdale, AZ)
- Job Description The IT Desktop Support Technician is an important member of the IT Infrastructure team at one of our largest sustainability clients. The IT ... Desktop Support Technician is someone with strong...Desktop Support Technician is someone with strong customer service and...supporting the resolution of server and network issues with Tier 3 support . Provide 1st level… more
- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... working with the Helpdesk team and be the second tier of support on any helpdesk request...Position requires long periods of sitting, working at a desktop computer. + Must be able to travel to… more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside, remote) to users, operating systems (Windows and MacOS), email, standard end user ... of experience with at least one year specialized in desktop support Specialized experience includes imaging of...imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance ... follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore you should… more
- SCI Shared Resources, LLC (Houston, TX)
- …cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **System Administration and Engineering** ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...support for incidents and problems escalated from our tier 1 and tier 2 support… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. * Receives Tier II tickets that are escalated to the DE team and ... Security & Space Sector of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...a degree. * Top Secret clearance (SCI Eligible). * IAT- II , or equivalent 8140 certification. SAIC accepts applications on… more
- NuAxis Innovations (Lakewood, CO)
- … Tech providing online, telephone and hands-on support diagnosing and resolving IT Tier II -level problems. **We are a federal IT company on a mission to ... ** Desktop Support Technician** Location **Lakewood, CO** \# of openings **1** Salary Range (Min-Max) **55,000** **Job Brief** Opening for a full-time Desktop … more
- TEKsystems (Scott Air Force Base, IL)
- …issues using FAQs, knowledge base and other guides Provides Tier I support to end users for laptop/ desktop /PC, applications, printers and peripherals Create ... requests to appropriate teams for resolution Coordinate user support with Desktop Support and...(an Active Interim Secret Clearance may substitute) DoD 8570 IAT- II Certification (eg Security+ CE, CCNA Security or other… more
- General Dynamics Information Technology (Doral, FL)
- …Virtual Desktop Infrastructure (VDI) Sr Administrator to work in support of SOUTHCOM Cyber Information Technology Enterprise Services (SCITES). This position ... Tasks:** + In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators to resolve VDI issues. + Provide… more
- SAIC (Nashville, TN)
- **Description** SAIC is seeking a ** Desktop Support in Nashville, TN** to support the **US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)** ... to provide second- tier support to end-users for PC, server,...experience accepted in lieu of degree + Experience in Tier II helpdesk environment + Experience installing… more
- Insight Global (Phoenix, AZ)
- …experience working in a Desktop Support /Helpdesk position. * Experience resolving Tier 1 and Tier II tickets. * Comfortable working night shift ... Job Description Insight Global is currently seeking an experienced Desktop Support professional to join our client's growing team. This candidate will be working… more
- CACI International (Washington, DC)
- …to 10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding ... level of customer service by providing direct Tier II Customer Service Center ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more