- RightDirection Technology Solutions LLC (Washington, DC)
- …- Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... Help Desk Tier II Desktop Specialist...least two (2) years' experience supporting all phases of desktop support to include software, hardware, and… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance ... follows-up on customer support problems, provides timely and professional Desktop support to users. You will be interfacing with users, therefore you should… more
- CACI International (Washington, DC)
- …to 10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding ... level of customer service by providing direct Tier II Customer Service Center ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification… more
- Baltimore City Community College (Baltimore, MD)
- …information technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer...with customer satisfaction. + Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in a… more
- Leidos (Washington, DC)
- … desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II /III service support to customers in person and over the ... Technician will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT...resolve common hardware and network issues including video cards, desktop /laptop issues, cabling and physical layer networking issues, and… more
- Criterion Systems (Washington, DC)
- …that could not be resolved by Tier 1. + Provide customer desktop support when required (eg, hardware failures) and incident management functions alongside ... apply. Responsibilities We are seeking a mission-focused Network Administrator II (Tech Refresh) to support and contribute...workarounds. + Resolve incidents or escalate to the next tier as necessary. + Update knowledge articles and handle… more
- Criterion Systems (Washington, DC)
- …success in Washington, DC! Duties, Tasks & Responsibilities: + Provide customer desktop support when required (eg, hardware failures). + Provide incident ... indicate a larger problem. + Use information provided by Tier 1 and log additional information as needed. +...year of relevant experience + DOD 8140 certification(s): IAT II , Cisco Certified Network Associate (CCNA) Security Clearance Level:… more
- Robert Half Technology (Baltimore, MD)
- …etc.) and how they are used in a corporate environment - Provide guidance to Tier 1 support and team members - Understand concepts related to networks, servers, ... Analysts when needed. We're looking for someone who is comfortable handling complex end-user support issues and providing support to team members by focusing on… more
- SAIC (Washington, DC)
- …server, desktop , database, storage, and backup IT infrastructure. With a focus on Tier II system support and a diverse range of critical systems, ... Provide second-level support for Windows server and desktop operating system issues, collaborating with Tier I support and escalating complex problems to… more
- General Dynamics Information Technology (Suitland, MD)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1, 2/3 support of ... TS/SCI cleared Jr. Systems Administrator joining our team to Support our intelligence customer in Suitland, MD. HOW A...Sunday - Thursday** Job Duties: * Systems administration of desktop and server systems connected to local and wide… more
- Baltimore City Community College (Baltimore, MD)
- …relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over the phone and in-person. + Provide clients with ... + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers....Certified IT Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2, incident ... unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support...** ** **DOD 8570 Certification** **Required:** + Current IAT II - CCNA or industry equivalent **Clearance Requirement:** +… more
- Criterion Systems (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2, incident ... DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support...plus one (1) year of relevant experienc3 + IAT II , CCNA Security Clearance Level: + C urrent CI… more
- COMSO, Inc (Linthicum Heights, MD)
- …backup Requirements: + At least 1-5 years of Information Technology experience providing desktop support . + TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION + ... level + Troubleshoot issues and when necessary, escalate to Tier 3 support + Install images on...DoD 8570 IAT Level II certification (Sec+) Desired: + Working knowledge of Microsoft… more
- BAE Systems (Annapolis Junction, MD)
- …Exchange Policy management, mailbox management, enterprise-leve, multi-site design and architecture + Support Tier 3 Infrastructure services such as: DNS, NIS, ... and architecture + Enterprise Active Directory/Centrify Zone management (creation, update, RBAC) + Tier 3 Infrastructure support for services such as DNS, NIS,… more
- Koniag Government Services (Silver Spring, MD)
- …limited to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver Spring, Maryland. We offer… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Our work depends on **Systems Services Senior** joining our team to support US Army CounterIntelligence Command. **HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE ... Lead projects through implementation via collaboration with all IT, security and support teams. + Create and maintain system documentation for domain technologies,… more
- Northrop Grumman (Linthicum, MD)
- …(Security Technical Implementation Guides) on Linux systems. + General Linux troubleshooting. + End user support . + Support tier 2 and 3 helpdesk tickets. + ... + Maintain efficient operations of the entire IT infrastructure including severs, desktop and networking equipment. + Able to communicate effectively with all… more
- Chenega Corporation (Pentagon, DC)
- …infrastructures. C-CWS-24-005 Duties and Responsibilities: * Site lead/onsite management. * Tier 1/2 Support Deploying solutions to cybersecurity vulnerabilities ... Systems Administrator Pentagon, DC Join our Talent Network Chenega Worldwide Support is currently seeking a Systems Administratorwho will provide maintenance and… more
- Stratus Solutions (Washington, DC)
- …Private Cloud environment (servers and desktops) utilizing vCenter, VRA and vROPS * Provide Tier II support to other VMware administrators. * Responsible for ... that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their...11 years of experience administering a server and/or virtual desktop environment. * Extensive VMware Virtualization Experience - install,… more