- Wolters Kluwer (New York, NY)
- …executives across multiple Teams. You will report to the Associate Director , Enterprise Software Engineering **Responsibilities:** + Work with partners within the ... organization to understand and build the ServiceNow platform roadmap. Understand the teams needs to support system design for business requirements. + Work with high-level enterprise strategy and translate them into ServiceNow capabilities and thereby system… more
- ARAMARK (Philadelphia, PA)
- **Job Description** ** Director Technology Service Management** Aramark is committed to leverage technology to enable profitable growth across all lines of ... technology, including Aramark operators, clients, consumers and support organizations. The ITSM Process Owner is accountable for execution of the service excellence… more
- CareOregon (Portland, OR)
- …Support Center Director + Experience leading the adoption of an ITSM /ITIL structured framework + Experience with Electronic Health Records + Experience working ... Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin. Job Title Director , IS Service Delivery Exemption Status Exempt Department Infrastructure Manager Title… more
- Baptist Memorial (Memphis, TN)
- Summary The Director of ServiceNow Platform Technology (also known as Baptist One Service) is responsible leading the ongoing successful deployment and long-term ... Baptist's ServiceNow product roadmap. This role requires a deep understanding of ITSM (Information Technology Service Management) as well as HRSD (Human Resources… more
- Pactiv Evergreen (Lake Forest, IL)
- …processes, but also deemed necessary as a competitive measure. The role of Director - IT Service Delivery owns management, development, and leadership for all facets ... end-user IT experience, with a focus on ITIL and ITSM processes and tools. This role is the primary...owner and strategic subject matter expert for our key ITSM systems of record such as ServiceNow. A primary… more
- University of Washington (Seattle, WA)
- …future needs. The Director leads the continuation of IT Service Management ( ITSM ) implementation for UW-IT and UW. The Director plans, leads, and coordinates ... the UW community to enable innovation, learning, discovery, and service." The Director of Service Management is responsible for the vision, strategy, leadership, and… more
- CVS Health (Hartford, CT)
- …health care more personal, convenient and affordable. Position SummaryThe Lead Director of ServiceNow Platform Engineering is a strategic leadership position ... implementations, and a deep understanding of ServiceNow's capabilities. The Lead Director will collaborate with cross-functional teams, manage resources, and drive… more
- CareOregon (Portland, OR)
- …Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin. Job Title Director , IS Infrastructure & Security Exemption Status Exempt Department Infrastructure ... priorities + One or more development frameworks (Agile, Waterfall, ITSM , etc.) Preferred + Minimum 4 years' experience in...leading teams operating within a structured framework such as ITSM or ITIL + Experience with Electronic Health Records… more
- CVS Health (Springfield, IL)
- …make health care more personal, convenient and affordable. Position SummaryThe Lead Director of Product Delivery is responsible for leading the strategic planning, ... This role requires a deep understanding of the ServiceNow platform and ITSM (Information Technology Service Management) processes, a clear alignment with the CVS… more
- ManTech (Herndon, VA)
- …opportunities for advancement. ManTech is seeking a motivated, career and customer-oriented ** Director ** to provide unparalleled support to our customer and to begin ... based in the DC/Maryland/Virginia area. We're looking for a leader with a strong ITSM background to assist our customer in establishing and delivering on a large… more
- University of Pennsylvania (Philadelphia, PA)
- …and wellness programs and resources, and much more. Posted Job Title Director Information Technology Service Management Job Profile Title Information Technology ... Director Job Description Summary Information Systems & Computing (ISC)...This includes developing and implementing information technology service management ( ITSM ) strategies that align with organizational goals, ensuring efficient… more
- Splunk (Plano, TX)
- As the **Senior Director of Global Incident, Escalation and Problem Management** you are responsible for leading and growing the Splunk Problem, Incident and ... for developing and implementing related procedures and organizational policies. The Senior Director will lead their organization and supporting teams to manage and… more
- Colonial Pipeline Company (Alpharetta, GA)
- …providing refined products to more than 50 million Americans. **About the Director , Technology Service Center Position** As the Director , Technology Service ... technology operations teams are properly supported and maintained, Following ITSM standards for best practice. Maximizing availability, capacity, and reliability.… more
- City of New York (New York, NY)
- …is recruiting for 1 (one) Computer Specialist Software IV, to function as a Director of Solution Engineering for IDNYC. The Director of Solution Engineering ... in meetings and written documentation. - Collaborate with the programs Executive Director and agency leadership to ensure individual operations are within budget. -… more
- KPMG (Columbus, OH)
- **Business Title:** Associate Director , SaaS Product Management **Requisition Number:** 111955 - 72 **Function:** Business Support Services **Area of Interest:** ... future as we are, join our team. KPMG is currently seeking an Associate Director , Product Management to join our Digital Nexus technology organization. This is a… more
- CoreCivic (Brentwood, TN)
- …to better the public good. CoreCivic is currently seeking a **Senior Director , Technology Services** located at our corporate office in Brentwood, TN. Come ... for the people and communities we serve. The Senior Director , Technology Services oversees the daily operation of the...ability to act as department ITIL representative for Service ( ITSM ) and Change Management. + Domestic US travel may… more
- SMX (Herndon, VA)
- Director of Business Development, Federal Law Enforcement (3435)at SMX(View all jobs) (https://www.smxtech.com/careers/) Herndon, Virginia, United States SMX is ... seeking a ** Director of Business Developmen** t, with experience successfully leading...capabilities in the areas of Enterprise IT; Cyber Operations, ITSM and Managed Services; Data Center, Cloud and Cloud… more
- CVS Health (Hartford, CT)
- …ensure our systems remain stable and performant as we scale. The Lead Director of Observability Operations will play a crucial leadership role within Solutions ... maintenance of Observability platforms at CVS Health. The Lead Director will act as the product owner for several...analysis, and events management.5. 5 years of experience in ITSM , change management, and IT Operations; experience with ServiceNow… more
- PNC (Strongsville, OH)
- …Technology organization, you will report into an Enterprise Infrastructure Director . **Job Description** + Delivers products/services in alignment with business ... and trends related to the function of Information Technology (IT). IT Service Management ( ITSM ) - Knowledge of and the ability to utilize a variety of management… more
- Fannie Mae (Reston, VA)
- …IMPACT YOU WILL MAKE* The Support and Tools - Cloud Operations Engineering - Senior Director role will offer you the flexibility to make each day your own, while ... Cloud and traditional infrastructure (compute, storage, networking, database, middleware) and ITSM operations frameworks (ITIL, MOF, COBIT, etc) required to manage… more