- Splunk (Plano, TX)
- As the **Senior Director of Global Incident , Escalation and Problem Management ** you are responsible for leading and growing the Splunk Problem, ... Director will lead a global team of Major Incident Managers, Escalation Managers, and Problem Managers...audience** . + Previous and progressive experience leading global incident management and/ or escalation … more
- House of Blues (AZ)
- …role within the Service Management team. Responsibilities include Major Incident Management , Problem Management , Post- Incident Reviews, ... all incidents, and executing the correct level of the Incident Management process with a sense of...available in all regions globally to support the Major Incident escalation process (including but not limited… more
- GE Aerospace (MI)
- …success. **Job Description** This role includes the oversight, coordination, communication and management of incident response and remediation of Cyber Security ... incidents reporting to the Director of Detection and Incident Response at...that may involve nontraditional working hours - act as escalation point and subject matter expert during AWS cloud… more
- ARAMARK (Philadelphia, PA)
- **Job Description** ** Director Technology Service Management ** Aramark is committed to leverage technology to enable profitable growth across all lines of ... and visibility to process performance. + Ultimate point of contact for escalation of Service Management process-related issues, highly engaged with and… more
- Acacia Network (Brooklyn, NY)
- Transitional Housing Program Director Brooklyn, Bronx, Manhattan, Queens, NY : 2/5/2024 Job Description Job ID#: 3767 Job Category: Transitional Housing Position ... Type: Full Time Positions Available: 5 Details: Program Director Position Under supervision of the Regional Director...needs resources + Identify and refer clients to Case Management when appropriate. + Ensure that all paperwork related… more
- Applied Materials (Austin, TX)
- …analysis, dissemination, mitigation of security related information and issues, and security incident management strategy and services across the globe. The role ... The role of Director , Global Security Operations Center (GSOC) is to...as the GSOC serves as the focal point for incident management and crisis communications. **Key Responsibilities**… more
- CIBC (Chicago, IL)
- … escalation point to CAO, Business Manager, and 1B Function + Liaison / escalation point to Credit Risk Management (2nd LOD) primarily for portfolio level ... ambitions a reality, the CIBC US offer focuses on integrated relationship management , where Commercial, Wealth and Capital Market teams work together to deliver… more
- BJs Wholesale Club (Marlborough, MA)
- …vendors, vendor Leader and function stakeholders. + Define a playbook for incident management and severity levels. Executive and monitor the adherence ... position **medical plans vary by location Job Summary: The Director - Service Infrastructure is a critical role in...management , financial, transformation and productivity and controls. 2. Incident management + Thorough process to capture… more
- City of New York (New York, NY)
- …day-to-day operations of the Security Operations Center (SOC). Serve as an escalation point. - Experience in conducting investigations related to insider threats, ... and Sys Logs. - Document all activities during an incident , provide leadership with status updates, and create a...metrics for SOC operations and present them to senior management . - Coordinate with stakeholders, build and maintain positive… more
- Stanley Black and Decker (New Britain, CT)
- …training, and reporting requirements for assigned facilities. + Ensure timely incident reporting, including claims management , and investigations to identify ... **EHS Director , Distribution Centers (DC) Americas** **Come make the...Centers (DC) Americas is responsible to drive compliance and management system program development and execution and for material… more
- AbbVie (North Chicago, IL)
- …attention of management . . Participate in problem resolution. . Track major incident management processes and ensure adherence to the process and ... Description Purpose: As a Discovery and Digital Process Mapping Director for the Factory of the Future, your role...escalation requirements within the various support and delivery areas.… more
- JCPenney (Plano, TX)
- Senior Director Data Engineering Location:Plano, TX, United States (https://jobs.jcp.com/jobs/location/331655/plano-tx-united-states) - Job ID:1117299 Corporate ... Positions Technology Job Type:Full-Time Date Updated:Mar 21, 2024 Senior Director - Data Engineering JC Penney is undergoing a significant transformational change… more
- AbbVie (North Chicago, IL)
- …governance for AbbVie's security command center network, as directed by the Senior Director of Crisis Management and Business Resilience. The Associate ... systems that enable the GSOC to serve as the central hub for security incident reporting and assessment, and crisis event escalation and communication. +… more
- Manulife (Boston, MA)
- …ITIL (Information Technology Information Library) practices, which includes Service Operations ( incident management , problem management ), Service Design ... Arrangement** Hybrid **Job Description** **The opportunity** Join our dynamic team as the Director of Application Support for US Retirement. In this role, you will… more
- Mission Support and Test Services, LLC (North Las Vegas, NV)
- …and driving agility in mission readiness. + Lead and assure integrated risk management across multiple programs and appropriate escalation of issues and ... Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Responsibilities The Senior Director , Global Security, reports to the Vice President, Chief Operations Officer… more
- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: The Assistant Director , in the Data Management Operations area, directs and supervises staff and resources to ensure efficient and effective ... relationships with relevant clinical and operational teams. + Works with IT Service Management teams to develop end-to-end change, incident , and problem … more
- Pfizer (Tampa, FL)
- …Collaborate with the Command Center to ensure processes are optimized for management of critical incidents including escalation matrices, troubleshooting plans ... interruptions, and improved diagnostics to drive better decisions and interventions. As Director , Network Operations you will play a crucial role in delivering that… more
- RWJBarnabas Health (Newark, NJ)
- …standards of integrity and compassion. + Ability to motivate and inspire teams. + Incident , Logging Dispatching Case Management Software. + Other Duties - Please ... LYONS AVENUE, NEWARK, NJ 07112-2027 Job Overview: The RWJBH Administrative Director of Operations provides administrative and operational leadership and direction to… more
- Ford Motor Company (Columbus, OH)
- …for employees, suppliers, dealers and joint-ventures. + Ensure ITIL processes for incident , request, change and problem management are leveraged with an ... hybrid from our Dearborn, MI office. The Global Network Security Services Director leads a 50+ member technical organization focused on engineering, delivering and… more
- NBC Universal (New York, NY)
- …frontier of streaming through trust, teamwork, and talent. The Senior Director , Data Governance will have cross-functional responsibility to lead operational data ... ShowMax. Their remit covers the specialty areas of data management , fair and ethical use of data, and technical...tooling implementations, ongoing maintenance, and testing, as well as incident triage relating to privacy. The role will also… more