• Contact Center Associate

    CIT Group Inc. (Pasadena, CA)
    …the Operational Policy and Customer Complaint responsibilities as follows: New Product Coordinator + Plays a key role in driving Contact Center Transformation + ... the BU to enhance controls following a fraud loss event Customer Complaint Management + Oversee, monitor and report...the Call Center Leadership team and RBG's Customer Complaint Coordinator + Provide monthly complaint reporting to CC Senior… more
    CIT Group Inc. (10/19/18)
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  • Associate Business Manager - Contact Center…

    CIT (Pasadena, CA)
    …the Operational Policy and Customer Complaint responsibilities as follows: New Product Coordinator + Plays a key role in driving Contact Center Transformation + ... the BU to enhance controls following a fraud loss event Customer Complaint Management + Oversee, monitor and report...the Call Center Leadership team and RBG's Customer Complaint Coordinator + Provide monthly complaint reporting to CC Senior… more
    CIT (10/18/18)
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  • Team Leader North American Program Support

    TD Bank (Greenville, SC)
    …others within L&D. * Delivers operational efficiency by ensuring program support coordinator adherence and completion of work tracking tools to enable production of ... * Passion for self-development and continuous improvement * Project and event management are assets * Demonstrated commitment to continuous learning… more
    TD Bank (10/17/18)
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