- Insight Global (O Fallon, IL)
- Job Description Insight Global is looking to add a Top Secret Voice Specialist to a federal client's Unified Capabilities O&M Incident Management Desk. This role ... customer focused, where they will be monitoring DoD-wide voice /video support hardware and services (legacy and current offerings)....of experience in a Network focused role Experience with VoIP / Voice platforms (TDM… more
- Amazon (Seattle, WA)
- …to easily measure, listen, and act on customer feedback, ultimately provide defect-free customer experience . This key role is part of the team that broadly ... supports the defect detection ( Voice of Customer or VoC), root cause...DSI determination to deepen our understanding of the full customer experience and economic impact of defects,… more
- Amazon (Austin, TX)
- … Customer Service UX Studio which leads the Amazon customer and associate experience . We own the voice , tone, and language of numerous Amazon customer ... an opportunity to lead UX writing excellence across the global Customer Service organization. You'll get to...Basic Qualifications - 2+ years of UX writing or voice design experience - Bachelor's degree or… more
- DoorDash (New York, NY)
- …growth and retain existing volume. This role will report into a Senior Manager on our Voice Experience team in our Customer Experience & Integrity ... DoorDash that drives significant growth for the company. The Voice Experience team is responsible for the...centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About… more
- Leidos (Ogden, UT)
- …(GSM-O), a Digital Modernization group within Leidos, has an opening for a ** Voice Transport Unified Communications (UC) Engineer.** Our customer is the Defense ... G.729 codecs and Digital Tone Multi Frequency (DTMF). + Experience with Oracle SBCs and voice media gateway appliances. + Experience supporting distributed… more
- General Dynamics Information Technology (Doral, FL)
- …Contact Center Express (UCCX) **Certifications:** CCNP Collaboration - Cisco Systems ** Experience :** 10 + years of related experience **US Citizenship ... We have an opportunity for a Senior Telecom & Voice Engineer to work in support of SOUTHCOM Cyber...to the installation, upgrade and daily operations of the customer 's geographically dispersed VoIP infrastructure. + Maintain the existing… more
- JPMorgan Chase (Jersey City, NJ)
- …engineering teams. Strong engineering experience designing and deploying trader voice solutions across a global estate + Demonstrated success in ... direction for team members and work on our Trader Voice and Experience Product. The goal of...to end users + Deep understanding of the trader voice product lifecycle, including product strategy development, customer… more
- American Express Global Business Travel (Albany, NY)
- …and Compliance + Executive Team **What We're Looking For:** + Significant experience leading global strategic marketing initiatives for large enterprise ... and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path?...looking to add an established marketing professional to our Global Marketing team. If you're passionate about travel, making… more
- TE Connectivity (Fremont, CA)
- … experience for TE's Data and Devices (DND) business unit. This includes global strategies to improve customer experience by partnering closely with ... Quality point of contact for assigned North American strategic customer accounts. + Provide the Voice of...minimum quality assurance experience working in a global capacity. + Preferred customer quality … more
- BioBridge Global (San Antonio, TX)
- …and customer engagement experience . Requires experience focusing on customer ‐management roles previously, such as voice of customer , customer ... service by capturing and being responsive to the voice of the customer (internal or external,...customer intelligence, customer loyalty. Helpful if experience includes working in a medical environment. Prefer blood… more
- United Airlines (Arlington Heights, IL)
- …Are you ready to travel the world? **Key Responsibilities:** The Senior Manager of Global Customer Solutions is responsible for United's global operations ... the United Incident Report (UIR) in coordination with the voice of the customer + Identify gaps...continue to complete timely incident resolution and sharing of customer experience information United values diverse experiences,… more
- BioFire Diagnostics, LLC. (Salt Lake City, UT)
- Position Summary Lead the Global Customer Service Organization (L2) team members and manage daily operations to provide technical support to subsidiaries and ... difficult/complex situations related to systems, software and connectivity. 4.Manage daily Global Customer Service Center operations - including people… more
- Insight Global (Woodland Park, CO)
- Job Description An employer based out of Colorado is looking to bring on a Customer Experience Specialist on their team as 6 month contract to hire. The ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years of customer service experience High Diploma or GED … more
- BioFire Diagnostics, LLC. (Hazelwood, MO)
- The job of the Global Customer Service Systems Software/IT Engineer is to provide effective support, training & coaching to bioMerieux subsidiaries and ... distributors and to promote technical voice of customers for product development in order to...experience will be highly valued + Committed to customer and to service with a sense of urgency… more
- Amazon (Seattle, WA)
- …and AWS Support who also share the same mission to co-drive the customer experience . The GIC vision is to enable global customers to quickly connect with an ... about AWS services and unique differentiators. * Represent the voice of the customer and recommend next...global cross-functional team driving operational excellence and better customer experience . We are open to hiring… more
- Bandwidth (Raleigh, NC)
- …cases and create clarity around their needs. + Drive go-to-market and ensure sales goals, customer experience goals and customer business needs are met or ... Apply Now Global Messaging Product Owner at Bandwidth Raleigh, NC...on Messaging around the globe. + Act as the " voice of the customer " on our development… more
- J&J Family of Companies (Spring House, PA)
- Global Medical Affairs Leader, Director, Dermatology - 2406179906W **Description** Johnson & Johnson Innovative Medicine, Immunology Global Medical Affairs, is ... Dermatology, located in Horsham, Pennsylvania or Spring House, Pennsylvania. The Global Medical Affairs Leader (GMAL), Director, Dermatology, under the direction of… more
- Honeywell (Charlotte, NC)
- …business, working closely with field sales, marketing communications, strategic marketing, global R&D, procurement, supply chain, manufacturing. customer care, ... product line expert and key advisor + Focus on Voice of Customer to drive product development...+ Product management & marketing skills + Sales & customer relationship experience + Ability to motivate… more
- Flowserve Corporation (Irving, TX)
- …voice . + **Telephony Architecture** : Lead the design and maintenance of global telephony, voice architecture and telephony systems. + **Security and ... of successfully leading large-scale infrastructure programs and initiatives in a global enterprise environment. + Experience leading the design, architecture,… more
- Medtronic (Tempe, AZ)
- …resolution, training facilitation, and administrative skills + Experience with establishing Voice of Operations/ Voice of Customer in PDP process. + ... be a Core Member of the Operational Excellence - Global Operations Quality team to guide, deploy, and execute...degree required + Minimum of 10 years of relevant experience in Business Operations, Plant Manufacturing, and/or Engineering with… more