• Tech Field Support III

    Albany Medical Center (Albany, NY)
    …Med community Supervision + This position will provide guidance to the Help Desk Tech - Levels I, II , III and IV, and the Tech Field Support - Levels I ... will take ownership of issues escalated to them by Help Desk Techs and work to resolution...are assigned to them in the documented timelines. Level III The Tech Field Support - Level III more
    Albany Medical Center (02/21/24)
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  • Help Desk Technician

    DT Professional Services (Dugway, UT)
    …Log all requests for assistance, upon notification, and track solutions in the Help Desk Ticketing system + Perform Tier II / III (direct user support) for ... Job Summary: DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the US… more
    DT Professional Services (03/23/24)
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  • PC Technician - SECRET Security Clearance

    Stellar Innovations (Philadelphia, PA)
    …be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by completing ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II Security+… more
    Stellar Innovations (03/21/24)
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  • Help Desk Manager III

    ManTech (Edwards AFB, CA)
    …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III at Edwards AFB, CA.** ... **Responsibilities include, but are not limited to:** The Help Desk Manager III directs...discipline. 4 years of specific experience; DoD 8570.01-m IAT Level- II Certification. **Desired Certifications** + Bachelor's Degree in IT,… more
    ManTech (03/13/24)
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  • Help Desk Manager III

    ManTech (Stafford, VA)
    …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III ** to join our team in ... efficiencies may be gained through measured change. + The Help Desk Manager III is...experience. + High School Diploma + DoD 8570.01-m IAT Level- II Certification **Preferred Qualifications** + Bachelor's degree in an… more
    ManTech (02/23/24)
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  • Help Desk Analyst III

    Robert Half Technology (Lynn, MA)
    Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top-tier ... technical support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and assistance for… more
    Robert Half Technology (03/26/24)
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  • Help Desk Agent II

    Leidos (Washington, DC)
    …Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...manuals for Tier I support. + Works with Tier I/ III and other groups to resolve technical problems. +… more
    Leidos (03/27/24)
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  • Help Desk Technician (College Aide,…

    City of New York (New York, NY)
    …Aide (Information Technology) Level: II Title Code No: 10209 Office Title: Help Desk Technician Work Location: 421 East 26th St., NYC Division/Work Unit: ... Examiner is seeking qualified candidates to fill a College Aide- Help Desk Technician position within the IT...in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or… more
    City of New York (01/30/24)
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  • Technician I/ II / III

    Entre Technology Services (Post Falls, ID)
    …* Customer Service * Telephone Skills/Etiquette * Computer Troubleshooting * End-User Training * Help Desk / Desktop Support * Issue Resolution * Mobile Device ... Technician I/ II / III Here at Entre Technology Services...* User Guides * General Office Software * IT Help Desk Software * Operating System Customer… more
    Entre Technology Services (01/17/24)
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  • Engineer I/ II / III

    Entre Technology Services (Post Falls, ID)
    …*Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job ... Engineer I/ II / III Here at Entre Technology Services...solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small… more
    Entre Technology Services (01/17/24)
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  • My Vax Records Help Desk Lead

    State of Massachusetts (Boston, MA)
    …Health (DPH) seeks an experienced Program Coordinator to serve as our My Vax Records Help Desk Lead. The incumbent will work as part of the programmatic team ... Coordinator I equivalent level or below working on the Help desk My Vax Records team. They...for a maximum of two years of the-required experience.* II . A Graduate degree with a major in business… more
    State of Massachusetts (03/26/24)
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  • Help Desk Tech - Mid Shifts - TS/SCI…

    General Dynamics Information Technology (Colorado Springs, CO)
    …Technician I - HS/GED and 0+ years of experience + Help Desk Technician II - HS/GED and 1+ years of experience + Help Desk Technician III - AA/AS ... Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** CompTIA… more
    General Dynamics Information Technology (01/14/24)
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  • Help Desk Specialist

    System One (Washington, DC)
    …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...network, desktop, and/or systems hardware and software Provide Tier I/ II contact and incident resolution to customers with hardware,… more
    System One (03/19/24)
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  • Help Desk Technician

    Summit Technical Solutions (Colorado Springs, CO)
    …team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher Level tier support ... III ) contract at Peterson AFB, CO. The Help Desk Technician resolves technical problems in...are not limited to: + Provide Tier I, Tier II and Higher Level Tier support. + Perform Hardware/Software… more
    Summit Technical Solutions (01/07/24)
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  • Help Desk Lead

    Development InfoStructure (Arlington, VA)
    …Overview Development InfoStructure (Devis) is seeking a proactive and experienced individual to lead our Help Desk team as a Help Desk Manager. The ... successful candidate will oversee the operations of the Help Desk , ensuring efficient delivery of support...Support Expertise: Possess a comprehensive understanding of Tier I, II , and III support levels. Provide guidance… more
    Development InfoStructure (03/27/24)
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  • Help Desk Technician

    Chenega Corporation (Alexandria, VA)
    Help Desk Technician Alexandria, VA Join our...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
    Chenega Corporation (02/28/24)
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  • Senior Help Desk Technician

    Chenega Corporation (Alexandria, VA)
    Senior Help Desk Technician Alexandria, VA Join...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and ... individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help...10+ years of DoD experience + DoD 8570 IAT II certified + Security+ minimum + ITIL preferred +… more
    Chenega Corporation (02/28/24)
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  • Help Desk Technician

    Chenega Corporation (Alexandria, VA)
    Help Desk Technician Alexandria, VA Join our...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
    Chenega Corporation (02/28/24)
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  • Help Desk Tech - Swings Shift…

    General Dynamics Information Technology (Annapolis Junction, MD)
    Help Desk Technician IV - SWINGS- Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means ... will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and… more
    General Dynamics Information Technology (03/16/24)
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  • Help Desk Technician - Tier 1 Bench

    IntelliDyne (Falls Church, VA)
    Help Desk Technician - Tier 1...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, ... required. Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the… more
    IntelliDyne (02/13/24)
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