• Help Desk Tier II Desktop…

    RightDirection Technology Solutions LLC (Washington, DC)
    Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
    RightDirection Technology Solutions LLC (01/17/24)
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  • Help Desk Support - Tier I

    Oneida Technical Solutions (Rome, NY)
    …your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications skillsets to ... user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance...+ Minimum of 1 year of experience as a Help Desk Specialist + High… more
    Oneida Technical Solutions (01/17/24)
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  • Tier 1 Help Desk

    CACI International (Forest Heights, MD)
    Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... of Travel: None * * * CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position under general supervision,… more
    CACI International (02/24/24)
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  • Help Desk Analyst

    Robert Half Technology (Jacksonville, FL)
    …to tackle complex IT challenges? We're searching for a driven IT Help Desk Tier 2 Specialist to join our dynamic team! In this role, you'll leverage ... efficiently, communicate updates to users, and escalate issues to Tier 3 when necessary. . Documentation & Knowledge Base:.... Minimum 2 years of experience in an IT Help Desk role, preferably within a corporate… more
    Robert Half Technology (03/26/24)
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  • Tier 2 Help Desk

    Criterion Systems (Springfield, VA)
    …Company therefore we encourage Veterans to apply. Responsibilities We are seeking aTier 2 Help Desk Specialistto assist with providing 24-hours by 7-days a week ... opportunities. To find out more about how Criterion can help you take your career to the next level...and who should be called to escalate issues to Tier III or other programs + Maintain call lists… more
    Criterion Systems (03/26/24)
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  • IT Help Desk Specialist

    King Technologies, Inc. (Panama City, FL)
    …ticketing (TT) system. + Perform in an IT technical role as a Tier 1 Help Desk Specialist . + Provide data entry, help desk support, and overall ... King Technologies is seeking an IT Help Desk Technician to Support the...required. Position Summary/Description: Route trouble tickets to the proper Tier (1-3). Determine when escalation to the next … more
    King Technologies, Inc. (02/24/24)
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  • Tier II Service Desk

    NuAxis Innovations (San Francisco, CA)
    ** Tier II Service Desk Specialist...2007 or later + Certifications in ITILv4 Foundations + Help Desk Institute's HDI certification + Customer ... job, team, and community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist ** for a Full-Time position in San Francisco CA.… more
    NuAxis Innovations (03/23/24)
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  • Senior Tier 1 Help Desk

    ManTech (Glen Burnie, MD)
    …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
    ManTech (03/13/24)
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  • Help Desk Analyst ( Tier 1 )

    Leidos (Rockville, MD)
    … Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets ... an impact!! Leidos currently has an opening for a ** Help Desk Analyst ( Tier 1)**...Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be… more
    Leidos (03/27/24)
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  • Tier 1 Service Desk Technician

    KBR (Springfield, VA)
    Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... plan and accomplish tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric guidelines and target goals. + Be very… more
    KBR (01/16/24)
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  • Tier 2 Service Desk Manager

    ManTech (Herndon, VA)
    …Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
    ManTech (01/04/24)
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  • Computer Network Support Help Desk

    ProSphere Tek (Forest Park, GA)
    …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is ... files. **Essential Functions and Job Responsibilities** The Information Technology Specialist (s) shall also function a Computer Network Support Specialist more
    ProSphere Tek (02/16/24)
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  • Tier 2 Help Desk (Secret)

    Insight Global (St. Louis, MO)
    …adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, walks the ... products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of complex systems and… more
    Insight Global (03/28/24)
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  • F-35 Help Desk Specialist

    General Dynamics Information Technology (Arlington, VA)
    …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Technical Skills:** 5 years of directly related experience supporting help desk Tier 1, … more
    General Dynamics Information Technology (02/13/24)
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  • Junior Help Desk Support Services…

    Koniag Government Services (Arlington, VA)
    …**Pac Arctic, LLC,** a Koniag Government Services company, is seeking an experienced Junior Help Desk Support Services Specialist with a Top- Secret Security ... three weeks paid time off, and more. The Junior Help Desk Support Services Specialist ...the OIG's staff. + Secret Security Clearance + Provides Tier I and II technical software, hardware, and network… more
    Koniag Government Services (03/02/24)
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  • F-35 Help Desk Specialist

    General Dynamics Information Technology (Arlington, VA)
    …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations.… more
    General Dynamics Information Technology (02/01/24)
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  • Help Desk Specialist SME

    CACI International (Bethesda, MD)
    Help Desk Specialist SME Job Category: Information...core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + … more
    CACI International (03/14/24)
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  • IT Help Desk Specialist

    Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
    IT Help Desk Specialist Location MD -...Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional ... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
    Alaka'ina Foundation Family of Companies (02/12/24)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Annapolis Junction, MD)
    …experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status… more
    Kaizen Approach, Inc (01/17/24)
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  • Sr IT Service Desk Specialist

    Janus Henderson Investors (Denver, CO)
    …for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems ... + Escalation point and liaison between Global Service Desk and Tier 3 support teams +...channels + Help mentor, coach and educate Tier 1 Service Desk team members +… more
    Janus Henderson Investors (02/27/24)
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