- Sondhi Solutions (Columbus, OH)
- …and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems, including, but not limited to: Experience troubleshooting Windows ... 10 OS and Windows 11 OS. Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devices. Provides telephone support related to networking or connectivity issues. Install and perform minor repairs to hardware, software, or… more
- Dexian - DISYS (Denver, CO)
- …working onsite five days a week at the City's Headquarters location.The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support for the ... devices for the entire organization.Scope of Responsibilities:Provides Tier1 and occasional Tier 2 support to end-users in solving technical problems and fulfilling… more
- Blanchard Valley Hospital (Findlay, OH)
- … Desk Manager is responsible for overseeing the day-to-day operations of the help desk , installing, configuring, testing, and repairing user PC equipment and ... calls including a description of the problem, a resolution tier , priority, any other pertinent details and escalate to...Duty 13: Oversee the day-to-day operations of the service desk including preparing reports for IT leadership. Duty 14:… more
- Careerbuilder-US (Indianapolis, IN)
- We are seeking a highly motivated and experienced Tier 1 IT Technician to join our growing IT support team. In this role, you will provide first-line technical ... support to our customers through various channels such as phone, email, and live chat. You will troubleshoot technical issues, diagnose problems, and resolve technical issues in a timely and efficient manner. Role * Provide technical support to users via… more
- Careerbuilder-US (Syracuse, NY)
- …equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member Develop trends by monitoring and analyzing incoming ... application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer ... calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. +… more
- Summit Technical Solutions (Colorado Springs, CO)
- …class team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher Level ... Systems (CIMS III) contract at Peterson AFB, CO. The Help Desk Technician resolves technical...duties include, but are not limited to: + Provide Tier I, Tier II and Higher Level… more
- INTECON (Fort Huachuca, AZ)
- …Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite Job Type: Full Time Clearance: Active Secret Required ... Posting Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ. This position will support the U.… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2761 + Position Type: InformationTechnology/ Help Desk + Date Posted: 1/19/2024 + Location: Lincoln Center ... Public Schools has an immediate opening for a Tier I Help Desk Technician . At Helena Public Schools, our vision is to foster dynamic educational… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Position Summary As a Tier 1 IT Help ... of new clients, racking, cabling, installation and removal of hardware + Help turn business obstacles into technical solutions + Proactively manage time and… more
- PingWind INC (Cuba, NM)
- …level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base ... Tier 2 - Help Desk... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...on computer and peripheral devices. + As a VTC Technician ; tasked to perform a variety of electronic and… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top- tier ... of both internal and external systems. Collaborating closely with Tier I and Tier II technicians, this...support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician...tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric ... KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the...effective and accurately document various technical issues utilizing a Help Desk ticket tracking tool. + Be… more
- GovCIO (Kiln, MS)
- … Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2636/jr-service- desk - technician -%28tier-1.0%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MS-Kiln_ **ID** _2023-2636_ **Category**… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... located in Kiln, MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- Centre Technologies (Dallas, TX)
- …expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce allows Centre to ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Koniag Government Services (Durham, NC)
- **TGS** **Job ID 2390217** ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + Candidates supporting this...a minimum of one year experience serving in a help desk role and experience with Windows… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more