- ManTech (Altadena, CA)
- …analytical and problem-solving skills. Proficiency with Microsoft Office Suite + Experience with IT Service Management Software + Strong organizational ... + Customer Service Skills - capable of trouble-shooting computer software /hardware issues via IT help/ service desk **Work** **Location/Environment:**… more
- General Dynamics Information Technology (Washington, DC)
- …to prioritize and drive to results with a high emphasis on quality + Experience using IT Service Management software (ServiceNow, Remedy) + Ability to ... individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently,...Must have a minimum of 5 years experience providing IT Hardware and Software Deployment, Troubleshooting, and… more
- Motion Recruitment Partners (Phoenix, AZ)
- …modules. + Knowledge of ITIL framework and IT service management processes. + Familiarity with software licensing models and compliance regulations. + ... ServiceNow Developer / Software Asset Management Phoenix, AZ **100%...Implementation Specialist (CIS) certification in Software Asset Management . + Experience with ServiceNow Discovery and Service… more
- Vectrus (Bangor, WA)
- …+ Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management (ITSM) software suites such as BMC Remedy, ServiceNow, ... Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical… more
- TEKsystems (Scottsdale, AZ)
- …Support Strong Customer Service techniques in an IT environment ITIL framework IT Service Management Software (ie, ServiceNow) Proficient in ... maintaining, and troubleshooting end user workstations and interrelated hardware and software , Active Directory user management , troubleshooting of mobile… more
- Leidos (Reston, VA)
- …desktop software applications such as web browsing and client software , and IT Service Management software such as JIRA, ServiceNow, or Remedy. ... **Description** This role provides customer service representative support for customer Service ... inquiries and problems. + Implement, troubleshoot and maintain IT systems. + Independently and rapidly distinguish isolated user… more
- Insight Global (Scottsdale, AZ)
- … and assigning users to Group Policy Objects . Experience documenting resolutions through IT Service Management Software , preferably service ... maintaining, and troubleshooting end user workstations and interrelated hardware and software , Active Directory user management , troubleshooting of mobile… more
- TEKsystems (Phoenix, AZ)
- …Support Strong Customer Service techniques in an IT environment ITIL framework IT Service Management Software (ie, ServiceNow) Proficient in ... maintaining, and troubleshooting end user workstations and interrelated hardware and software , Active Directory user management , troubleshooting of mobile… more
- General Dynamics Information Technology (Washington, DC)
- …to prioritize and drive to results with a high emphasis on quality + Experience using IT Service Management software (ServiceNow) + Ability to lift and ... individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently;...such requests on a regular basis. + Assist with IT Asset Management responsibilities, which include updating… more
- General Dynamics Information Technology (Washington, DC)
- …to prioritize and drive to results with a high emphasis on quality + Experience using IT Service Management software (ServiceNow) + Ability to life and ... individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently,...environment comprising 6,000 - 8,000 users. + Providing end-user software and hardware troubleshooting and support in-person or over… more
- HNTB (Seattle, WA)
- …Serve as the point of contact for escalated CADD support issues in IT Service Management (ITSM). + ** Software Installation** : Assist in software ... + Provides basic CADD support training to field and service desk IT personnel to better assist...deployment, updates, and customization in collaboration with the HNTB IT Applications Operations team. + ** Software Testing**… more
- Leidos (Colorado Springs, CO)
- …desktop software applications such as web browsing and client software , and IT Service Management software . This individual should be detail ... a System Administrator to partner on a large enterprise IT contract for the DOD. This role requires an...role is responsible for interacting with customers to handle service inquiries and problems. Duties include examining highly complex… more
- Leidos (Colorado Springs, CO)
- …with using desktop software applications such as web browsing and client software , and IT Service Management software . + Knowledge of IC IT ... is seeking a Senior Citrix System Administrator to support a large enterprise IT contract for the DOD. The Administrator will provide operations support to customers… more
- Leidos (Alexandria, VA)
- …with using desktop software applications such as web browsing and client software , and IT Service Management software . + Knowledge of IC IT ... a Citrix System Administrator to support a large enterprise IT contract for the DOD. The Administrator will provide...be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include; Citrix XenDesktop,… more
- Sprinklr (Austin, TX)
- …such as Contact Center as a Service (CCaaS), Customer Service software , IT Service Management software and/or CRM software . + Passion for ... Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management … more
- Leidos (Reston, VA)
- …desktop software applications such as web browsing and client software , and IT Service Management software such as JIRA, ServiceNow, or Remedy. ... **Description** This role provides customer service representative support for customer Service ... inquiries and problems. + Implement, troubleshoot and maintain IT systems. + Independently and rapidly distinguish isolated user… more
- Warner Bros. Discovery (Atlanta, GA)
- …within a 24/7 team supporting application, media, or systems operations. + Working experience with IT service management software such as ServiceNow + ... platform environments. + Technical expertise in server administration, client service , user authentication, configuration management tools, internal &… more
- Commerce Bank (St. Louis, MO)
- …years experience installing and supporting Windows desktop environments required + Experience with IT Service Management Software (eg Remedy, ServiceNow, ... for desktop support. Essential Functions + Provide hardware and software desktop support to end users in a Microsoft...support as well as hands-on troubleshooting of hardware and software -related issues + Occasional overnight travel if project or… more
- Leidos (Reston, VA)
- …desktop software applications such as web browsing and client software , and IT Service Management software such as JIRA, ServiceNow, or Remedy. ... **Description** This role provides customer service representative support for customer Service ...servers with Windows or Linux OS) to perform technical software configuration, rebooting, and other remedial actions. Responsible for… more
- Methodist Health System (Dallas, TX)
- …proficiency + Master Training Environment maintenance + MS Visio + Adobe Captivate + Cherwell ( IT Service Management Software ) + Healthcare Operations + ... and is responsible for achieving an in-depth understanding of the software , policies and procedures, and workflows for each application. Incumbents must… more